Whirlpool Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
20.3K
Average Rating
4.8/5
Patrick receives a 5.
Patrick receive a Five for his outstanding service and support.
Barbara T,
Richmond, CAService technician
Very nice young man. Very knowledgeable and did a excellent job repairing refrigerator
Jonathan V,
Rawson, OHDISH WASHER PUMP REPLACED
Daniel and his assistant did an excellent job, were very polite, and very knowledgeable!! Recommend highly!! M.S.
Lynda S,
Manakin Sabot, VAScott was great!
Scott was great. He actually ordered the part needed and it got here even before the Sears part did. Was personable and helpful.
David A,
Topsham, VTFive stars
Went right to work. Asked some questions Got dishwasher to run Gave me some new tips. Very good
Helen K,
Marshfield, MAGreat job
Lori is very knowledgeable and made the repairs as necessary. Very pleasant.
Randy C,
Easton, PATechnician was great. The Ai experience 0 stars
The tech was on time as scheduled and communicated effectively. He did what he said he was going to do in the time frame he said he would. That being said. Your auto system gave me an appointment for the prior day and didn't tell me until mid day it needed to be rescheduled. To make matters worse you wouldn't let me talk to a human to rectify it. Ai is a useful tool. Its lazy and non customer friendly to have no human possible to contact. Absolutely awful customer experience from that perspective and a disgrace to the Sears legacy which was built on customer satisfaction
Christopher C,
Fairhope, ALDryer repair
Outstanding service provided! Kenny was very professional. He was able to effect repairs very quickly.
Reginald H,
Reno, TXWasher repaired
Very efficient with great knowledge. Responsible and very punctual. Thanks for the service
Awilda H,
San Juan, PRGood service...again
Just had a pump replacement on this dishwasher about two weeks ago and heated dry quit functioning. Michael was very nice. He performed a reset on the appliance and it started working. Very experienced and knowledgeable technician. Wish we didn't have to call them out so much but every technician has been exemplary.
Damon B,
Albuquerque, NM