Whirlpool Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
20.3K
Average Rating
4.8/5
Vonzell fixed my gas dryer.
Vonzell is great. He is the best!! Absolutely very professional.
Sang H,
Malden, MABroken Fan
The dryer was making a strange sound. The technician was able to diagnose the problem immediately and fixed it really fast. Great customer service and friendly.
Elizabeth H,
Chula Vista, CAExcellent service
Always professional. Making sure customers are always satisfied with service.
Chester L,
Jackson, TNCustomer Service at its best!
James fixed our washer proficiently despite the cramped hallway where it is located. He is extremely professional and has a friendly demeanor that is welcoming!
Jennifer R,
Mountville, PAVery knowledgeable & kind!!
Thank you Zachary for getting my dishwasher up and running!!
Sharon C,
Middletown, RIScott is Excellent
Scott is always the BEST! He shows up on time and does a great job!
Tomas C,
Plainview, TXCustomer Service
I have always had excellent service through your company when I needed it. I would recommend you anytime. All your employees have been great to deal with. Keep up the good work!
Pamala B,
Wellsboro, PADishwasher
Very knowledgeable and helpful. Took his time to discuss issues with thhe appliance.
Keith W,
Bartlett, TNHonest Assessment
I appreciate Mark's honesty and knowledge about the appliance repair. He arrived this morning to reinstall a washing machine washer (40.82), Whirlpool washer gear case (293.33), washer washplate (150.00) that was initially installed by another technician on February 14. The new parts were ordered on February 4 after a technician did a thorough assessment of the problem plaguing my washing machine. Upon arrival, Mark assessed the previous technician's work and determined the machine was now irreparable. He reported that one of the newly installed parts was wedged inside the machine, the slider was damaged, and the internal pieces were unaligned. The original repair work was extremely loud and lasted more than four hours. However, the technician's documentation reflects that the repair was completed in two hours. I have date and a time stamped photo detailing the repair, tools (including a mallet), and messages from February 14 that prove the technician left my home after 12:30 p.m. That is at two hours after the 10:30 a.m. time he reports leaving. Before leaving, the technician informed my husband that he was unable to complete the repair and was referring the job to a more senior technician. As of today, I have spent nearly $700, and my washing machine is in worse condition than it was prior to the February 14 repair. I am requesting a 100 % refund of my money or a replacement for my washing machine that is now completely useless. Please direct me to a manager who is able to resolve my issue in a fair and equitable manner.
Sandra G,
Houston, TXDyer repair
On time, polite, communicative. Wish it were less expensive but the dryer is repaired
Linda W,
Avondale Est, GA