Whirlpool Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

20.3K


Average Rating

4.8/5

He's great
February 19, 2025
Overall rating

He's amazing. We love him!!!! Always thorough when he works

Amber B,

Parkersburg, WV
VERY HAPPY WITH MY REPAIRMAN...NOT SO MUCH WITH SEARS HOME S
February 19, 2025
Overall rating

I was very pleased with the job done by my repairman Luis V. I am not happy with the poor customer service. First of all get rid of that ridiculous automated voice system. Because of miscommunication on their part an electrician was scheduled to come out to my house instead of a repairman. I could not get a hold of a live person until after my scheduled appt. window had expired, then and only then was I given the option to speak with a live person. I had taken the day off of work and was waiting for 8hrs...for no reason, because no one was rescheduled to come out that day. When I was finally able to speak to someone, it was Karen(from India) who I could barely understand. I will never call Sears Home Service again for ANY service!

John F,

Plainfield, IL
Technician service provided
February 19, 2025
Overall rating

The technician was extremely knowledgeable, kind polite, and smart. He knew exactly what he was doing and he had it fixed in no time flat.

Paula B,

Kenedy, TX
Great service
February 19, 2025
Overall rating

Chuck did a great job with our service call. He was prompt, skilled, and clean. Ted ally great result!

Thomas W,

Naperville, IL
Robert P
February 19, 2025
Overall rating

Courteous, precise and efficient

Darlene B,

Chicago, IL
Homeowner
February 19, 2025
Overall rating

Daniel was prompt and professional. Enjoyed working with him. 😊

Henry Prevette,

Blacksburg, VA
Whirlpool refrigerator Repair
February 19, 2025
Overall rating

Willie was great! Very knowledgeable and friendly service! He was able to fix my issue and I am very pleased with his service!

Christi K,

Hempstead, TX
5 star
February 19, 2025
Overall rating

Excellent work with explanation of what was wrong as he was working on the unit.

Robert G,

Omaha, NE
Best
February 19, 2025
Overall rating

Great job everything was good

Louis D,

Tulsa, OK
Washer repair
February 19, 2025
Overall rating

Washing machine started walking away when spinning. James diagnosed the problem over the phone after I sent him a short video. He ordered the parts to be shipped to me and came to install shortly after I received them. Excellent fast installation of suspension rods and I am washing again and machine is quieter than ever. Great job Jim!

Joan B,

Thonotosassa, FL