Whirlpool Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
20.3K
Average Rating
4.8/5
Stephen
He was able to explain the issue to me quite clearly so I could understand and how we can get things resolved. I haven't used Sears repair services in a while but because of Steven if anything needs to get repaired like appliances, I will be calling Sears directly. Thanks again.
Jim F,
Coldwater, MIGreat job!
He diagnosed the problem promptly and was just as prompt when he came back to perform the repair.
Marcus J,
Malakoff, TXCustomer
Very personable and professional diagnosed the problem explained what was going on
Brian F,
Key Largo, FLMy Whirlpool refrigerator
Andrew was really nice respectful man and he worked sufficiently enjoyed the timeLi
Deana R,
Sulphur Springs, TXRefrigerator repair
Michael genuinely worked hard to get my refrigerator fixed after 3 attempts and 3 parts replaced, we are hoping the 3rd time is a charm!
Janet H,
Atwater, CARefrigerator repair
Very professional and informative and friendly. Thank you John. I'm happy.
Lawrence J,
Midland, MITech great, system terrible
It took 3 in-person visits and one Zoom call to perform a simple fix. During that time, beginning on Apr 24, I had my appointment cancelled and rescheduled, by Sears 4 times. It was impossible to contact a human. The AI assistant was frequently wrong and misinformed me. Sears spent more time trying to sell me other things, like warranties and Mother's Day gifts than it did trying to fix my problem. I will never buy anything at all from Sears ever again. As you can tell, I am very angry. The techs are excellent. The rest of the "service" isn't worth the many hours of hassle I had to endure.
James I,
Jerseyville, ILQuick and efficient
Knew right away what was wrong and was able to fix it quickly.
Torey J,
Homer, MIVery Thorough!
Carlos was very thorough with researching the issue and coming back with what the issue was with our frig. Very knowledgeable.
Diane W,
Lakewood, COReview of Dan's Service
Dan was highly professional through the entire process of assessing the problem, explaining my options, providing the work and cost. He completed repair of my washer. He was the best technician that I have dealt with for any appliance repair. Thank you!
Diane S,
Tucson, AZ