Whirlpool Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
20.3K
Average Rating
4.8/5
Excellent customer service
Eli was punctual, professional, knowledgeable and courteous. He explained what was going on with the washing machine in terms we could understand and provided an estimate before service. Excellent customer service.
Marcia M,
Stockbridge, GARepair dishwasher
Gabriel was courteous and professional, and explained the process very well.
Tina H,
Morristown, TNDryer repair
Very efficient and professional. Thanks for the fast service!
Christine H,
Lima, OHOver Dried
Patrick came in and diagnosed the problem 3 part replacements later and she's running like new. 🙂😊
Alex E,
Simi Valley, CAExtended Warranty Service
Very professional and helpful in explaining directions on operation after repair was made.
Sue L,
Midway, TXKestler
Sergio did a good job, he was late arriving but it was not a problem
Larry K,
Livingston, TXGreat Technician
Andrew was a very good technician. He was knowledgeable about what he was doing. He answered all questions that we had and was very courteous. He was very professional.
Rebecca L,
Tyler, TXYou should reward the employee you sent
Very pleasant and respectful employee that came to fix my washing machine
Carlos W,
West Orange, NJThe best kind of service.
Quick, polite, and honest. Bottom line up front, without trying to add on all the extras.
Morgen B,
San Antonio, TXBrandon 5 star rating
Brandon did a great job! He was friendly, polite and fixed my washer quickly. So happy with him. However your warranty service I am not pleased with. My washer broke at the end of April. The first appointment I had scheduled with you was on 5/7/25. Due to your scheduling it was postponed 2 times. Tech finally arrived on 5/21 but didn't have the correct part and had to order it. Rescheduled for 5/28 to fix it. Due to your scheduling, that was postponed until today 6/5. Brandon showed up today and finally fixed it. It took you 7 weeks to get my washer fixed. Very poor customer service on your part.
Joan S,
Federal Way, WA