Whirlpool Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

20.3K


Average Rating

4.8/5

Service
June 11, 2025
Overall rating

Richard was nice and kind and very knowledgeable.

Tawana R,

Waldorf, MD
Repair of Washer
June 11, 2025
Overall rating

Thomas repaired my washer in a timely fashion. He was professional and courteous, respectful of my property. He's an excellent technician.

Mark M,

Staten Island, NY
Service on my refridgerator.
June 11, 2025
Overall rating

Domingo was prompt and on time. Answered my questions.Was very neat and careful of my surroundings.I rate him and his work as A+++++

Richard B,

Woonsocket, RI
Great Service
June 11, 2025
Overall rating

Great service. Very knowledgeable technician. Would highly recommend.

Rick L,

Westampton, NJ
Excellent Service!!
June 10, 2025
Overall rating

Gary is knowledgable, works quickly and efficiently and he's very personable!!

Joyce P,

Kennard, TX
Appreciate trying to help given circumstances
June 10, 2025
Overall rating

I appreciate Clifford for trying to help as much as he could. He came by even though he had to reschedule my appointment to help see if he could resolve and assist with next steps. He was very professional and kind, unfortunately Sears did not have the right tools for him to fix my issue (he is new and waiting on them) but he also uncovered another issue.

Kira B,

Mount Pleasant, SC
I was very impressed with Rennie
June 10, 2025
Overall rating

The work by Rennie was very good however your service answering machine is very bad. I needed help fast for a frig water leak sending water all over my kitchen. I put down paper towels until it got out of hand, so I went to bath towels.. Here's the problem I'm a disabled Vet and cannot bend over very well because I lose my balance and fall, the problem with that is I can't get up by myself I need someone to to to pick me up. So I told your system that I had an emergency so what did your system say "Hang up and dial 911". God did that ever upset me. You need your answering service ask if you have an emergency and then diced if you can help right away or tell you contact another service. I have no use for your answering system and will not use your service again until you fix the problem.

Robert L,

Piqua, OH
Service Call
June 10, 2025
Overall rating

Victor was very knowledgeable and professional. He explained everything he was inspecting and did a great job.

Kathryn F,

Irvine, CA
Washing machine fix
June 10, 2025
Overall rating

Great customer service, punctual, communicative, and efficient. The problem was fixed and machine works great

LG,

Martinez, CA
Not his fault
June 10, 2025
Overall rating

Our 3 year old Whirlpool washer is dead. Despite several visits and attempts to repair it there is nothing more to be done. Patrick did his best and I don't fault him for being unable to repair it. He was very nice to work with and we wish him the best.

Timothy J,

Carsonville, MI