Whirlpool Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
20.3K
Average Rating
4.8/5
Dryer repair
Great job. Friendly, efficient, and knowledgeable. Explained the problem in laymen's terms and had it completed in under 60 minutes.
Michael M,
North Liberty, IARay was awesome!
Ray was great! Super helpful, kind and courteous. Dealing with Sears was a different story...not a satisfactory experience, but working with Ray was awesome!!
Susan O,
Palm Bay, FLService for dryer
Lori was great. Professional and very knowledgeable. Thank you for a great service!
Kristine S,
Allentown, PARating service
He was very nice,prompt and very informative. I would recommend him to others.
Deborah E,
Nashville, TNDryer repair
First they send over a technician for the estimate. Who was there maybe 20 minutes. I had to buy parts which took a few days to arrive/ had to pay for the service BEFORE the actual repair was performed… that should NEVER be a thing. Made me feel uncomfortable and that maybe I was getting ripped off. Then My appt time changed from last Friday 6/6 because they couldn't send someone. I had to call customer service to until I spoke directly to a human and not some bot to complain so they were able to make sure on Wednesday 6/11 it would get done. Kurtis however was truly knowledgeable and was able to fix my dryer door (hindge) and did take his time to make sure his work was done properly. Very kind man! I do not fault him for what happened previously, however I am truly disappointed. I had to take time off work to wait around for two separate days. Just be careful. I am weary of using this company again.
Lauren P,
Columbus, OHExcellent service.
Amazing. Great tech
Lance P,
Seattle, WAFriendly and professional
Took time to explain everything to me. Just a genuinely nice person. He fixed my oven and even balanced it so hopefully my cakes will cook evenly.
Marguerite W,
Navarre, FLGreat help
Guoxiong .. was great help in finding my washing machine issue and best was to resolve it. Thank you!
Paul,
Braintree, MAVery nice and friendly and knowledgeable about the repair
Very good and he explained what he was doing to me and I thought that was great
Glenn B,
Richmond, MIProfessional and
Kevin was professional, courteous, and most important knowledgeable about the appliance, the error code received, and the fix.
Jason S,
Omaha, NE