Whirlpool Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
20.3K
Average Rating
4.8/5
very professional
Very good technician!! His thoughtful to communicate is very much appreciated.
Mary S,
Monkton, MDDishwasher Pro!
Very happy with the service and professionalism. Highly recommended. A+++
Dan H,
Vestal, NYJarrod was great, thank you! But your customer care is bad.
Jarrod was awesome, thanks so much. Now your customer care/phone service is not. It would get zero stars. For the last appointment I scheduled before this one, the one in which no one ever showed up... you sent me 10 confirmation texts/emails during the days leading up to it. This one you did not send any. Odd. Trying to speak to someone is impossible. I had to communicate with your 'AI' rep through text messages. I mentioned that I was not happy about having to take an entire day off from work, for a 'no show', and might cancel. That 'AI' rep quickly mentioned if I wanted to cancel, I could easily do so at the bottom of our last text correspondence. Barely any remorse for my lost time and wages. Then... you did the same thing AGAIN for the make-up appointment, no one showed up and no one called to let me know what was happening. Horrible job scheduling and no notifications. How about something for my TWO days of lost time and wages!!!
Attila K,
Trenton, NJIce Maker Replacement
The technician did a great job. The service was excellent.
Quintin H,
Hannibal, MODryer repair service
As usual, I received prompt, professional service. Timothy did everything perfectly, explained things clearly and made sure my issues were addressed correctly and taken care of.
Evelyn D,
Boone, NCWashing Machine
Joshua was very nice and polite. He explained & showed me what was wrong with my washing machine.
Pamela C,
Richmond, VAService For Dishwasher
Very quick response, thank you. Technician did a third job troubleshooting. I was impressed!
Donald G,
Cowpens, SC#1 repair tech
Charles is knowledgeable and a great repairman. He diagnosed the problem and ordered the parts. Later he put the parts in with skill. Good job.
Francis R,
South Elgin, ILTech Experience
Nick, was great and handled call very well. I would use him and Sears again
Mike G,
Victoria, TXGreat service!
Justen was awesome. He called in advance and kept me updated on when he would arrive. Diagnosed the issue right away and my washer was fixed in no time. Thank you
Carla Z,
Shell Knob, MO