Whirlpool Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
20.3K
Average Rating
4.8/5
Outstanding service and expertise.
Outstanding service and expertise by technician! Very thorough professional repair and maintenance help.
Anthony D,
Cleveland, OHSolid care and service.
Bruce was very professional, he worked quickly, and resolved the problem with excellent customer service. Highly recommended.
Frank S,
New Orleans, LAWasher Repair
Excellent work. Will not hesitate to call for service again.
Bob M,
Burlington, NJWasher repair
Casey is the epitome oh the perfect repairman. He explained everything and fixed my machine. I wish you had sent him at the very beginning. I'd rate him 5 star. The first repair person you sent came 3 different times and was unable to fix the problem. I think you should have sent someone else earlier. I think it's reasonable to expect a successful repair at the first appointment. In this case parts had to be ordered so another appointment was needed and that was understandable. 4 visits over 2 1/2 weeks was not the greatest service. I also think it would be helpful if you would provide a better window in telling when the repair person would be arriving—maybe morning or afternoon.
Patricia M,
Colorado Springs, CORepair Technician
He arrived on time, was very polite and respectful He is knowledgeable and an asset to the company
Audrey J,
Orlando, FLRefrigerator repair
Great and knowledgeable serviceman. Explain and fix the issue proficient.
Herschel E,
Huntingtown, MDMuy buen trabajo 👍👌
Muy buen trabajo y muy rápido y bien explicado 👌
Armando S,
Calexico, CADiagnostics on Whirlpool Washing Machine
Robert diagnosed the problem with both my washer & dryer, and ordered parts. One SUPER FRUSTRATING part of the whole home appliances warranty program is scheduling and Not Being Able To Speak with a PERSON. Even Robert couldn't remedy the mixup in appointments.
Carol M,
Defiance, MOefficient and professional
Michael did a great job communicating with me, always giving a heads up with an arrival time, and exactly what needed to be done. He was professional, timley and efficient. And the part arrived ahead of schedule.
Edythe M,
Reno, NVThanks Shawn
Thank you so much Shawn for all your help greatly appreciate it.
Ricky E,
Moneta, VA