Whirlpool Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
20.3K
Average Rating
4.8/5
Service call by Jim
Arrived promptly as scheduled. Very professional and knowledgeable. Very personable and clearly explained system and maintenance plan. A true asset to the Sears repair system.
Robin R,
Portland, ORGreat service
Eliseo was on time and did a really great job.
Joel H,
Gilmer, TXKnow His Stuff
Russell was knowledgeable, friendly and efficient. He solved our washer problem.
Cecelia B,
Cleveland, GAIce Machine service
Anthony was polite, service analysis was quick. I'm very satisfied with the service call
Mark S,
Newport News, VAGreat Service
Brian, had the part in the van (Thats a super plus), was professional, courteous.
Sergio H,
Yuma, AZGreat service
Very knowledgeable and pleasant technician, and fast service for me and on time.
Sharon W,
Orlando, FLDavid was fantastic, but your automated everything totally a
Both technicians that came to my house to diagnose, then fix my dryer were great. Totally knowledgeable, focused, professional, pleasant. Tremendous asset to your company. On the flip side, your automated systems that send you in circles with no option to speak to ANYONE, resulted in an incorrect email address I could not correct no matter what I did, and hence, no receipt (except my bank account) for the $~500 I paid. All the texts, links, options, recorded directions did nothing. Your AI/virtual approach is crap to try to save money, and it just ticks off your customers who have an issue not being addressed by any of it. I think the repair service is top notch. Your customer business approach needs desperate fixing. PLEASE!
Karen K,
Randolph, NJAHS service technician
Ronald was fantastic! Professional, on time, kind and very knowledgeable. Ronald fixed my stove and dishwasher fast .
Anthony C,
Covington Township, PASears Repair Service
Frank was very polite. Took time to explain the problem. And checked wash cycles before leaving. He called to let me know his approximate time of arrival.
Lucy M,
Evington, VAFive Star
Allen service was exceptional, he explained to us what the problem was and fix it in a very timely manner. We appreciate his services and thank him very much..
Robin D,
Oakley, CA