Whirlpool Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
20.3K
Average Rating
4.8/5
Smart technician
He found the problem that others had missed or ignored. In the next 24 hours we'll know if this was the fix needed,
Steve J,
Memphis, TNGreat technician!
This guy knows his trade. He determined the problem and ordered the appropriate parts on his first visit. He returned after the parts were delivered and finished the job without a problem. He called to let me know when he would arrive, was courteous and articulate when discussing the job. He deserves to get the day after Thanksgiving off. Just saying....
Thomas H,
Las Cruces, NMTremendous technician(s)
David M, along with Nick, are wonderfully-skilled technicians. Focused, totally professional, patient, listen well, knowledgeable, take time to explain what's going on and recommend best solutions. Everyone should be as helpful and care as much as they do. But conversely, your AI/virtual approach to EVERYTHING, is horrible and the information incorrectly entered can't be corrected. Fix your customer service model if you want any consistent repeat business. The frustration level it causes is off the charts, and if I could give you a minus 1000 for that, I surely would.
Karen K,
Randolph, NJCustomer
John called that he was on the way. When he arrived he was polite and it didn't take him long to diagnose the problem with my washer. I have decided to have my son-in-law fix it instead, but at least we know what to fix now. Thank you, John!
Elaine B,
Hillpoint, WI5
Nathan the technician was great, professional and helpful. Sears schedule is awful. Need the ability to speak to human AI suck. It took me a month to get my washer schedule to be fixed. The part was mailed to my. house, but I could never get anyone to understand.
Hazel L,
Amelia Court House, VA5Stars
Very knowledgeable and courtesy. Knew what the problem was and how to fix it.
William A,
Cape Canaveral, FLRefrigerator Repair
The repairmen was very professional and completed task in a timely manner!
Lloyd W,
Birmingham, ALService dept.
Very friendly, efficient, and on time. Completed the service required.
Darlene D,
Hamlin, TXWasher repair
On time ,Very polite ,worked quickly and efficiently , the washer is working again
Lisa O,
Hoquiam, WAThank you
Service was timely and technician explained everything as he fixed our oven
Raymond H,
Horseheads, NY