Whirlpool Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
20.3K
Average Rating
4.8/5
Review Work
He is very competent, offered Google information and assistance with my understanding of the program. Send him again on future needs.
Will A,
Lemoore, CAExcellent Service!
Louie did an amazing job by repairing my washer quickly!
Sameroon C,
New York, NYWashing machine repair
Very thorough and triple checked everything-great service experience!! Clean, quick and efficient
Suzy G,
Minneapolis, MNWhirlpool Refrigerator Repair
Very professional, took time to explain the problem and solution.
Ray S,
Zebulon, NCQuality service
He was pleasant and explained the issue with our washer. He was efficient in the Repair. He left the area like he had never been there.
Johnjane M,
Babylon, NYThe best tech
We have been working with Lew for many years and he is the best tech we have ever had. He does a wonderful job and his work is really complete. He stays until the job is complete and only has to reschedule when parts are needed. He is the best tech you have and really needs more recognition for his dedication to Sears and your customers. Georgia Endsley
Georgia E,
Richland, ORGood service
Good service explained problem and the appropriate solution to fix the problem
John W,
Aberdeen, MSService tec
Lawrence was a pleasure to work with. Inspected our appliance and submitted the necessary information to determine if it could be repaired or replaced.
Ed P,
Atascadero, CAwasher repair
Kenny did us a great job. He diagnosed the problem, ordered the part and as soon as it was delivered, he was back at our house to install it. I would definitely rate him as a valuable employee.
Kenneth N,
Arthur City, TXToday's technician was fine. Total service was terrible.
This company would get negative stars if possible. 5 out of 5 negative. Richard the virtual assistant is useless for anything but rescheduling. I know because I've chatted with him 6 times for rescheduling. Parts were ordered (appointment 1), appointment 2 rescheduled by company, installed (appointment 3), taken out & called broken then reordered (also 3) and then the technician never came back. Appointments 4,5,6 were all cancelled by the company after the 4 hour window ensuring I wasted 28 hours of my life from 8-12 each day waiting for someone to come. Appointment rescheduled 4 times. Today's guy installed the part, signed an x after I asked if he wanted a signature and it's over. I do not recommend Sears and I do not recommend American home shield. -5 stars all around for the actual companies. Don't blame today's employee.
Amanda C,
Corry, PA