Whirlpool Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
20.2K
Average Rating
4.8/5
Sears Home Service Technician
Randall was very professional and efficient and provided important information about his work plan and about the part replacement. We really appreciated his help!
Esther M,
Natchez, MSRonnie C
He is trustworthy and knowledgeable. I would highly recommend him.
Ray D,
Virginia Beach, VADedicated
Mark went well above what I expected after we couldn't recreate the issue. He pulled the washer apart to check all possible problems. This was like a maintenance check. He can come back to work on all my appliances as I have 100% confidence in his ability. Thank you!
David S,
Murrieta, CAOven repair
Roberto did an excellent job. He explained everything and made sure I was sarisfied
Gaile S,
New Orleans, LAGreat tech, lousy service timelines
Martin was good and knew his stuff. The very frustrating part is a time awaiting to get my parts and then he especially Long delay to get an appointment to come out to the house again. If I had my choice, I would not select Sears again because of the late not because of the tech, but because of the system, it doesn't work for homeowners.
Mary S,
Corpus Christi, TXGreat Tech but Ashamed of Sears Home Services
The tech was great. He was very professional and courteous. The issue I have is with Sears Home Services as a company. They are price GOUGHERS. For what they charged to replace a simple control board, I was able to purchase a BRAND NEW range for LESS than $20 more than they would have charged. I will never call Sears Home Services again, and quite frankly, I hope they go out of business—a total and complete waste of time and money.
Christopher P,
Ellijay, GAReview on James
Very nice person. Completed my washer. Was in and out about 20 minutes. I would say he is a keeper!
Louise S,
Rusk, TXGreat Experience with Sears Technician Kris
Kris did an outstanding job repairing my Whirlpool dishwasher. He was extremely knowledgeable, professional, and clearly experienced with this type of appliance. He quickly diagnosed the issue, explained everything in a way that was easy to understand, and fixed the problem perfectly. My dishwasher is running better than ever! I really appreciated his friendly attitude and thorough approach. It's not often you get service this smooth and reliable. I highly recommend Kris for anyone needing appliance repair—he's fantastic!
Niccole A,
Corunna, MISears great job!!
Repair was very knowledgeable and had great personality. Was rast and efficient.
Gregory R,
Durham, NCPaul was awesome
Paul was committed to fixing our dishwasher. When there were delays on the part he followed up and prioritized the job. When he came to fix it he did so efficiently and professionally. 10/10.
Alexis M,
Edgewater, MD