Whirlpool Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

20.3K


Average Rating

4.8/5

Jacob the technician was GREAT! He was totally OUTSTANDING
January 06, 2026
Overall rating

Jacob the technician was OUTSTANDING!!! However, the rest of the communication throughout the process was horrendous.

Gregory P,

Flushing, NY
Repair of my dishwasher
January 06, 2026
Overall rating

She was very professional and very knowledgeable about what she was doing

Sandra P,

Biloxi, MS
ATH
January 06, 2026
Overall rating

You guys need to have better communication with customers I had to wait five weeks to finally get my fridge work on that's not good for a company like sears it would make anyone think twice before having you guys service. You guys of to do much better it's not nice to be out of a fridge for so long

Andrew H,

Kansas City, MO
Service tech
January 06, 2026
Overall rating

He was very nice and professional. But your AI phone appointment system is terrible. You are not able to ask any questions or do anything other than set an appointment. Do not like it at all. Your service is top quality when you come to the house, it is your phone system that is terrible to make appointments.

Ginger B,

Mineola, TX
Excellent 5 Stars
January 06, 2026
Overall rating

He was very good and he worked hard to get it done in a timely manner.

Jeanne C,

Pikesville, MD
Repair Service
January 06, 2026
Overall rating

Daniel kept me informed of his estimated time of arrival and arrived as projected. He replaced the defective part and took the time to ensure everything was working properly.

Maria S,

Gainesville, FL
Repaired Agitater
January 06, 2026
Overall rating

Job well done. Very professional. Timely service. Informative in his craft.

John S,

Richmond, VA
Stove repair
January 06, 2026
Overall rating

Excellent service provided, cannot express my experience any other way

Deborah C,

Nicholasville, KY
Knowledgeable and Professional
January 06, 2026
Overall rating

Don was highly professional and friendly. He immediately identified the issue with my Whirlpool washing machine and fixed it right away. I'm so grateful to have my appliance up and running!

Loni S,

Blaine, WA
Robert
January 06, 2026
Overall rating

He's been out a few times and is always awesome. Very professional, quick, and polite. I've been home alone for a couple of his repairs (saying this as a woman) and he's never once made me uncomfortable.

Josh N,

Fulton, MS