Whirlpool Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
20.3K
Average Rating
4.8/5
Excellent
Great diagnostic ability. Fixed the problem after other techs were not able to.
John W,
Summerville, SCWhirlpool washer repair
Ricky was very knowledgeable and courteous. He diagnosed the problem with our washing machine better than a separate non-warranty service man who mistakenly believed the entire machine needed to be replaced.
Mark M,
Lakeville, MNDryer
Gary did excellent job of diagnosing dryer problem. Quick and timely response.
Ernest T,
Virginia Beach, VAJose gets 5 stars for his excellent service.
Jose checked out my appliance thoroughly and returned later in afternoon to recheck. It was not my appliance but a plumbing issue. I highly recommend Jose for his expertise and service.
Consuelo G,
Santa Ana, CARefrigerator thermostat installed.
Neal was courteous, very task oriented and did not waste time. Very grateful for his expertise. My qualm is with Sears ' lack of notification, and an inability for customers to contact a person or obtain info when scheduled appt is not kept. I lost a whole day when there was no show and no contact from Sears for scheduled date of 6/8. Rescheduled date of 6/9, still shows 6/8.;Further discomfort resulted when the many calls made to Sears using different numbers, the same msgs were heard repeatedly . My family has used Sears for decades. This experience is displeasing.Tech service was very good. Please review the seemingly "armoured" communication system with customers . I would like to praise this area as well .
Theodosia J,
Jacksonville, FLPleasant and professional
Marc did the job without fuss or drama. Service was excellent. Very pleased.
Robyn D,
Waxahachie, TXVery helpful
Austin was courteous and very helpful. He did everything he could to help me.
Lisa S,
Wetumpka, ALNice Service Man
We appreciate his quick work and politeness. He was on time and able removed his shoes when asked. Please provide your workers with these. Thanks.
Rita T,
Colorado Springs, COCustomer
Mr Danny was very professional, arrived at estimated time and was easy to talk to. Made the necessary repairs in a timely manner.
Sharon P,
El Dorado, ARhonest and upfront
Upfront about repairs pricing, fast diagnosis of issue . It was bad news but appreciate my time not being wasted with sales jargon
Jacob S,
Wilmington, DE