Whirlpool Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
20.3K
Average Rating
4.8/5
Great service
Was fast and professional. Knew exactly what was wrong and made sure it was fixed
Norman L,
Baldwin, LAKnowledgeable
Michael was great and communicated well and diagnosed the problem quickly.
Tonya P,
Mattawa, WAFrank is very thorough and knowledgeable!
Frank could have just installed the parts that the last tech ordered. Instead, he took the dryer apart further and discovered that those parts were not going to fix our problem. I sincerely appreciate his kindness, knowledge sharing and recommendations.
Rebecca M,
Wickliffe, OHOutstanding Service
Mark was the technician who came to my house to service my washing machine. He came in and said they have had problems with the motherboard. He fixed it within a few minutes and I sure was happy about it. He was very professional. Thank you Mark..
Brenda O,
Killeen, TXGreat job…..
Very comprehensive, knowledgeable and personable. Thanks for the great service!!!
Greg N,
Tucson, AZrefrigerator inspection
timely, knowledgeable, courteous and helpful -- a very efficient home visit that resolved my refrigerator problem
Angel J,
Coral Gables, FLUltimate Professional Tech
The Technician was professional, knowledgeable, and personable! I would highly recommend him!!
Loretta W,
Ellicott City, MDExcellent
Knowledgeable and courteous. However, was left hanging waiting 8am-7pm prior business day without notification tech couldn't make it at all. Last communication said expected arrival by 6:30 pm and then Nothing! I had to reschedule only by email and told tech would arrive between 8am-5pm that day too. Poor communication! This was after knowing we had a flood in our kitchen due to faulty refrigerator part too! Not good!
Brian D,
Pittsfield, MAMarcus W shines
Marcus was great! He got our dryer repaired & kept everything clean. I would request him again if I could! I can't say the same about customer service. Very poor communication with the customer! Have tried 3 times to get phone number corrected & they still don't have it right.!!
Gerald B,
Arlington, TXJames was the consummate professional
After 2 months and many visits from techs from sears and another provider, James got my dishwasher back up and running. He was professional and knowledgeable.
Mary S,
Tyler, TX