Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

Great Customer Service
May 01, 2025
Overall rating

Abel was extremely prompt, courteous and professional. I'd recommend him to my friends and family.

Brenda B,

Houston, TX
Excellent Service
May 01, 2025
Overall rating

Randall was very polite and professional! He did a great job. It was very obvious he was very knowledgeable and knew what he was doing.

Byron H,

Vidalia, LA
Excellent Service
May 01, 2025
Overall rating

John was friendly, professional and knowledgeable. We appreciated his determination in fixing the problem. Thank you John!!

Karen C,

Prescott Valley, AZ
Outstanding and honest!
May 01, 2025
Overall rating

Came out and diagnosed a washer issue and didn't try to add or install unneeded parts? Awesome customer service, straight and to the point!

Jonathan B,

Tuscola, TX
Robert
May 01, 2025
Overall rating

Robert was a professional gentleman and did exactly what he said that he would do. He had a great rapport with me as I'm sure he does with all of his customers. Not being able to reach a real customer service with your company is very disturbing. It is difficult to do many things and you should hire people instead of computers to manage your business.

Geane Mullins,

Poughkeepsie, NY
Tech was great, but service department sucked
May 01, 2025
Overall rating

Gordon was awesome but three weeks after starting this process it came crashing down. They kept ordering a trans for the washer and sent seals. I even paid for it but it never came. It's sad I was hoping to have it fixed somewhere else now. Very disappointed with Sears.

Phil D,

Rigby, ID
Washer fix
May 01, 2025
Overall rating

He arrived on time and got the job done! Thank you for fixing our washer!

Vai P,

Navarre, FL
Very Professional
May 01, 2025
Overall rating

Mr. Jason was very prompt and professional! He was very informative in letting me know what type of service was necessary for my repair. Thank you

Felecia N,

Waldorf, MD
Superlative
May 01, 2025
Overall rating

Matthew was knowledgeable and helpful. He addressed the issue at hand.

Heidi E,

Brewster, NY
Washing machine repair
May 01, 2025
Overall rating

The repairman contacted me 15 minutes ahead of time. Arrived on time. He was courtyand helpful. Gave me suggestions to keep problem from happening again. Thank you.

Carol S,

Bakersfield, CA