Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.1K


Average Rating

4.7/5

Great Tech
April 16, 2025
Overall rating

Greg is great at what he does. He provided insight and is very professional.

Calvin F,

Saint Louis, MO
Great service
April 16, 2025
Overall rating

He got the washer fixed quickly and efficiently - we really appreciate it. Thanks

Lea V,

Evansville, IN
14 month old washer diagnosed
April 16, 2025
Overall rating

Super great person and he quickly diagnosed a broken wire between the board and the pump.

Randy A,

Slippery Rock, PA
Good job
April 16, 2025
Overall rating

Was a good experience

Eartha L,

Jamaica, NY
,greatest
April 16, 2025
Overall rating

Great great 👍 great great 👍 👌 👏 😀 🙌

Richard K,

Eastland, TX
5 stars for Austin!!
April 16, 2025
Overall rating

My experience with the first technician who came out to diagnose the issue whose name was Mike was terrible. He did absolutely everything wrong. He miss-diagnosed the issue from the start and lied about the time he would be able to come out and do the repair claiming he did not have the part, although Sears already confirmed it was delivered. When my boyfriend tried calling to see what was going on, Mike hung up on him and would not answer any of his future calls. When Austin came out to actually do the repair today, he was able to locate the correct issue which turned out to be a cheaper fix than what Mike had advised. I am very satisfied with Austin's service and am grateful that my technician was changed. However, I believe Mike should have consequence for his terrible service.

Amanda M,

West Jordan, UT
Washer diagnostics
April 16, 2025
Overall rating

Greg was super friendly and helpful with helping me troubleshoot the finicky washer! Thanks Greg!

Nathalie A,

Tucson, AZ
Great technician.
April 16, 2025
Overall rating

On time and efficient

Teresa C,

Houston, TX
Wash Machine Repair
April 16, 2025
Overall rating

Very professional and efficient. Diagnosed the problem ordered the replacement parts and repaired the washing machine quickly.

Donnie S,

Pampa, TX
Brandon W Review
April 16, 2025
Overall rating

Kindest, most honest repairman ever! I'm highly appreciative

Cynthia S,

Fredericksburg, TX