Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

39K


Average Rating

4.8/5

What a nice man!
October 09, 2024
Overall rating

Dalton was very easy to explain to...considerate...helpful...I would use him every time!

Iris D,

Madison, NE
Paul
October 09, 2024
Overall rating

Experience with Paul was A 20. Did his job -was on time-explained what I needed to know. It is your horrible system! I have spent hours trying to get through to speak to someone!! Had parts delivered to my home for the repair to be done within 3days. Spent 45 minutes getting thru to tell office they were here!. Made appointment!! No one came—called to find out why!!! Said my parts weren't here ! Told them they were delivered AGAIN!! Another 2 weeks without machine. Called again (another horrible time getting a person) finally got someone by going through a different department! I have paid about 900.00 for contract . Over the years— about 30-of taking the contract—I have gotten good service—BUT — this new system is horrible!! IT NEEDS to be CHANGED to more customer FRIENDLY.

Marilyn D,

Loudon, NH
Tech service was great
October 09, 2024
Overall rating

Shyjeim was most pleasant. Seemed very knowledgeable about his job.

Mary D,

Oxford, PA
Excellent tecnician
October 09, 2024
Overall rating

Very knowledgeable, very descent and keeping the field of work clean

Atef Y,

Marietta, GA
Wonderful Service!!
October 09, 2024
Overall rating

Jules was great!! He called 30 minutes before his arrival time and was friendly, professional, and got my washer up and running! He also made sure I was fully informed on what the issue was and made sure I had no further questions. Thanks to Jules., I could not be happier 😊

Terry C,

Devon, PA
Very knowledgeable
October 09, 2024
Overall rating

We appreciate Rich coming out during his scheduled arrival time. He was very quick and thorough with the repair we needed. Even told us how to better maintain our washer for the future :)

S G,

Buffalo
Nice Guy
October 09, 2024
Overall rating

Called about coming out to fix my washer. I had already fixed it. He was nice on the phone and handled my order.

Justin S,

Upper Sandsky, OH
review
October 09, 2024
Overall rating

Very happy with my service today. He came earlier than expected.

Diane L,

Carleton, MI
Multiple Washing Machine Fixes
October 09, 2024
Overall rating

Jake was very helpful in figuring out what was wrong with our washing machines and was quick to fix them all. He helped us get our 30 day warranty to look at a machine he previously worked on. Would schedule with him again!

Daniel R,

Hancock, MI
Very pleased with service.
October 09, 2024
Overall rating

Diagnosed problem with my washer and fixed in very short time.

Grace M,

Newark, DE