Washer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.1K
Average Rating
4.7/5
Sears tech
John was a friendly and capable technician and we were glad the work was finally done. There were schedule issues where he was supposed to be here twice and was a no show, but I don't think that is in his power to change. Thanks John for saving me from the Laundromat!
Robin D,
Rimrock, AZAwesome customer service!
Radio arrived as scheduled and have great customer service. He identified the repair needed immediately and had the part ready. Answered my questions and gave me all the information needed. Very helpful and friendly. Finished the repair in a timely manner. Thanks!
Michelle J,
Rio Vista, CAExcellent service
Brian is professional, clean, and knowledgeable. Sears techs are top notch
Peggy J,
Yuma, AZWasher check
He was very nice and very good at what he was doing.
Jonathan N,
El Paso, TXLeaking Samsung Washer
my washer is a Samsung. It was leaking with no apparent cause I called Sears and the technician came out and was there as expected. He tested the washer twice and still could not find why it was leaking, but he gave me an explanation. He was very conscientious, polite kind.
Yvonne W,
Lockport, ILWasher repair
At the end of the day, the weight was worth it. The technician did a spot on job to finish.
Chris P,
Charlton, MAVery good and professional
Louis was great! Very helpful, knowledgeable, and professional with a pleasant demeanor.
Janet A,
Pearland, TXChristopher was very professional.
Very nice and explained why part I had wouldn't work.
Linda W,
Weatherford, TXClothes washer repair
Minh the technician was friendly and professional. He fixed the washer in good time. The biggest problem I had was in your communication with the warranty company. I had provided them details on exactly what was wrong with the clothes washer and the model # of the machine - three different times because they evidently couldn't communicate through different departments. They said they were collecting that info so the field tech could try to diagnose ahead of time and hopefully have the anticipated parts ready when they arrived. Well... as soon as Minh arrived, guess what he asked me? What exactly is wrong with the washer and what is it doing? Do you have the model #? I was like, they didn't give that information to you after collecting if from me three different times already? His answer, 'No'. He was great, but management needs help.
Williamc K,
Topeka, KSVery professional, personable, and knowledgeable!
Aidar was kind and answered all of our questions. He was efficient and clearly very competent in his profession.
Sedro woolley family,
Sedro-woolley, WA