Washer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.1K
Average Rating
4.7/5
great tech
A very great tech , took care of problem very quickly, friendly , explained everything in detail what was wrong and what the fix was thank you much for great customer service
Kathy P,
Idaho Falls, IDWashing machine operating intermittently
Repairs completed in a very timely manner. Technician seemed to be very knowledgeable about this appliance.
Drew S,
Amarillo, TXWashing machine service
Tyrese was very professional and knowledgeable. Thank you for your service.
Cheryl P,
VAManzoor E is the best part of Sears Protection Plan!
I was ready to break my contract with Sears, as I have been waiting a week for service. I was scheduled for last Saturday and got an email at 4:47pm that "whoops, looks like we missed you". I was sitting at home, waiting for the technician to arrive. So to be told that I left my home, made me furious. I was then scheduled and rescheduled four times to arrive at today. Manzoor, called first to let me know he was on his way, was courteous, professional and knowledgeable. As soon as he looked inside my washer, he diagnosed that it was a water pump issue. Thankfully, he had the part on his truck. He installed, ran two tests and left me a very happy customer. I want Manzoor every time!
Corinne C,
Sacramento, CAExcellent Customer Service
Chelsea (Service Technician) was very professional. He was able to answer all of our questions and he also listened to our concerns. He was very knowledgeable in diagnosing our washer. 5 stars is not nearly enough. Chelsea deserves deserves 100 stars. Mr. & Mrs. Lewis
Crissy L,
Riverdale, GAAwesome
Friendly and excellent work. Upfront about everything needed. Thank you
John O,
Manvel, TXThanks Johnny
Replaced my washing machine pump and the old rubber gasket. Did a thorough job cleaning the machine and cleaning up. Many thanks.
Andy D,
La Canada Flintridge, CAGreat Tech
The technician was early, which was great. He was courteous, kind, understanding patient and did a wonderful job and fix the problem at hand. I would use Sears at any time thank you.
Linda P,
Las Vegas, NVTechnician
We had a great experience with our technician, Thomas today. He looked at the problem and determined the issue and provided a solution. Thank you
Victoria C,
Seguin, TXFixed it right the first time!
James diagnosed the problem, order the correct part and had our appliance back up and running quickly.
David H,
Gibsonburg, OH