Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

Sears service
May 07, 2025
Overall rating

Mitchell was prompt, courteous, neat, effective and fixed our wash machine problem!

George S,

Fremont, IN
Very nice
May 07, 2025
Overall rating

He was here when expected time. Fixed the washer, very satisfied!!

Amy S,

Elmira, NY
Great Job!
May 07, 2025
Overall rating

Jonathan expertly replaced our Washer Pump Motor in record time. Back to washing clothes again!

Joseph J,

Apex, NC
Searshomeservices
May 07, 2025
Overall rating

Hung was a great technician. He found the problem and showed it to me. Unfortunately, the replacement part is no longer available and I must buy a new washing machine. I will definitely call again if I need a future repair. I rate him A++

Barbara S,

Atherton, CA
Ernesto was great
May 07, 2025
Overall rating

Ernesto C was great He was very respectful and kind. He found the problem right away within a few minutes. The longest part was waiting for the part to come in. He fixed it within a few minutes too. Thank you.

Sonya M,

Pearsall, TX
LG Washer
May 07, 2025
Overall rating

Michael was great, personable and completed all repairs as needed. He pays attention to detail. Thank you.

Jennifer C,

Aztec, NM
Fast and quality
May 07, 2025
Overall rating

Fast and quality was great. Called me before and after work was complete

Aarondannie K,

South Padre Island, TX
Excellent Service
May 07, 2025
Overall rating

The appointment scheduling was easy, updates on expected time of arrival. Quick repair. No problems. Would recommend Sears

Norma F,

Thomasville, GA
Excellent
May 07, 2025
Overall rating

Technicians are doing their best to do their job efficiently and in a timely manner but your appointment system really needs some work to improve. Calling in to change an appointment resulted in incorrect information about an appointment time - delivery of part needed was after the technician was already here and gone - it's been 3 weeks we were without a washing machine due to miscommunication from your AI assistant and the live persons at your call in number. Finally today our machine is fixed and the technician, AHMED was great!

Aida Martinelli,

Miami, FL
Super Professional
May 07, 2025
Overall rating

David was super professional. Jumped right in and figured out the problem and also tested everything so that there were no other issues. Besides that he was friendly, kind and considerate!

Thomas P,

Monroe Township, NJ