Washer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.1K
Average Rating
4.7/5
Excellent service
Stephen came promptly, was extremely knowledgeable and friendly. Provided the service and information we needed
Amanda M,
Hadley, MAWasher.
On time and ready. Was done quickly and efficiently and successfully. Very happy with his service. Highly recommend
Louis C,
Ft Lauderdale, FLKenmore Top Loader
Communication- 5 Efficient - 5 Clean up- 5 Hector was kind and communicative, he explained in detail what the problem was and how to repair it. Hector was patient and knowledgeable, he answered all of my questions, and explained probable causes for the problem.
Patricia,
Trenton, NJPerfect
Thomas arrived on time. Upon arrival he checked out my Kenmore washer and gave me not only an estimate but the wonderful news that the part needed was on his van. Thomas then proceeded to open up the washer and replace the troublesome part. No water got on the floor. All was done perfectly. Thank you Thomas.
Steven G,
Staten Island, NYWashing machine
Great Service. Professional in explaining why the washing machine could not be repaired.
Jules S,
Magnolia, MSXxx
Kevin was thorough in trouble shooting/diagnosing the issues with the machine and explaining the issues to me and the representative over the phone.
Jennifer M,
Armonk, NYTechnician
Erick delivered outstanding customer support, using effective troubleshooting techniques. He demonstrated professionalism, expertise, and patience.
Richard,
MATerrible service from Sears, very good from Preston
This is for Sears Repair service. No one wants to wait two months for a very small repair. It was only the lid lock. But for Sears to make appointment after appointment and the home owner is waiting each time and Sears then canceled the appointment!!! This is horrible service. Cancelled on me FOUR times !!! My wonderful speed Queen lid lock broke the end of February and it took till April 22 to finally come to fix it. 😢😵💫
Fran T,
Hertford, NCWasher Repair
Prompt arrival…Customer friendly…Explained all details about cost of repair and warranty service contract. Excellent service.
Nathaniel H,
Southfield, MIWasher and dryer repair
Charles is excellent. He was the only shining light in the total confusion with Sears scheduling.
Eric S,
Elgin, IL