Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.1K


Average Rating

4.7/5

Service was needed for a squeaky dryer drum
April 28, 2025
Overall rating

Luis was prompt, courteous, knowledgeable and prepared to repair my dryer. He took the time to explain the repair and within a short period of time, the repair was made. I am more than happy with Sears Home Service as well as the skill of their technician, Luis.

Christopher R,

Parrish, FL
Best Washer Fix!
April 28, 2025
Overall rating

Walton was great! Knowledgeable. Professional. Efficient. Couldn't ask for more.

Margaret,

Derwood, MD
Awesome Experience!
April 28, 2025
Overall rating

I set the appointment online for washer machine repair on Saturday evening. I received an immediate response and appointment was set for today( 2 days later) between 8-5. Tech Guoxiong arrived at 8am well prepared to fix my machine. He diagnosed the problem, had the necessary parts on his truck and repaired the machine very quickly. He was very professional and knowledgeable about the job at hand. Best experience I've had in a very long time regarding home repairs. Thank you Sears!

Eugene S,

Milton, MA
Order number 000476612102830
April 28, 2025
Overall rating

First of all, I would like to also rate Curtis id #0017863 with 5 stars as well. He did an outstanding job diagnosing the problem with my washer. My only problem with this entire experience is that I do not have a cell phone and do not text. I have a landline and computer. If my computer were not working, I could not get through to you for repair. There are times when my computer is out for repair. It would be nice to actually speak to a person on the phone.

Robert B,

Roseville, OH
Great service
April 28, 2025
Overall rating

Michael was very knowledgeable and explained the problem with my washing machine in way that was easy to understand. He was both courteous and efficient.

Rebecca A,

Goldsboro, NC
Service
April 27, 2025
Overall rating

Joshua was very professional and knowledgeable of the task at hand. He has a very pleasant demeanor.

Carol R,

Winter Garden, FL
washer repair
April 27, 2025
Overall rating

on time service, professional, good service

Doyle W,

Kaufman, TX
dryer repair
April 27, 2025
Overall rating

My service person was excellent did a excellent job gave me information I did not know very nice person would like for him to come out whenever I put in a work order for my washer dryer

Pastell F,

Chicago, IL
Professional and knowledgable
April 26, 2025
Overall rating

Professional and knowledgeable technician. Identified the problem for us and went above and beyond.

Katie D,

Miramar, FL
5 Stars
April 26, 2025
Overall rating

I explained to Jose what the problem was, he checked the cycles and then found the problem in the water pump. Excellent job and so happy it's fixed!

Stacy R,

Los Angeles, CA