Washer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.1K
Average Rating
4.7/5
Happy 😃
Joel was great. Knows what he was doing and very comfortable to be around. He was smiling since he pulled up in his van until he leave the property. Thanks Joel for taking care of our needs
Patterson A,
Garfield, ARSamsung Washer
Terry was very knowledgeable and answered all questions from my wife.
Karl B,
Newark, DEWashing machine service
I appreciated Sloan's knowledge and competency at doing his job, and I thought he provided excellent service! Thank you!!!
Jill C,
San Francisco, CAAmazing service
Mike went above and beyond to help me with my washing machine. He was so nice and understanding of my situation and explained all of my options. He was truly the best service repairman I've experienced in years.
Nicole M,
Frankford, DEGreat technician!
Danial was very knowledgeable and knew how to correct an issue a technician from another company didn't check on. Think I'll switch my extended home warranty to Sears Home Services.
Neighborhood Cat Lady,
Saint George, UTSears washing machine service
He was extremely polite and worked trying to create the leak problem
Faye D,
Chicago, ILFelix was outstanding
Felix was very knowledgeable, professional and prompt. The Customer Service end leaves a lot to be desired. I had to have 5 appointments to get the issues diagnosed and and then repaired. This was my 2nd call for the same issue with my washer. Not happy with Sears, a name I have always trusted.
Natalie T,
Scotch Plains, NJJames, excellent, scheduling terrible!
James was an excellent tech, effective communication, successful warranty fix, but scheduling is barely effective. Too many emails and no way to respond. Appointment between 8 AM and 5 PM is unacceptable.
Holly N,
Rochester, NHGreat experience
When our washer broke we started frantically looking for anyone who could come fix it, and Sears was one of several companies we contacted. One company never showed up, another told us it wasn't worth fixing it and we should just get a new machine. Sears was by far the most professional. I appreciated the text and email updates, and Don was very thorough, friendly, professional, and informed. I feel like the fee was very reasonable and our washer is working great now!
Colleen S,
Bellingham, WAWorked on washing machine
Very friendly man, on time, 5 star service, nice man
Judy S,
Ankeny, IA