Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.3K


Average Rating

4.7/5

Mohammas
April 17, 2026
Overall rating

He was on time and was very through. I am so happy my suspension rods got installed. I have a working washing machine ag.

Ann J,

Fairfield, CA
Honest and prompt
April 17, 2026
Overall rating

Eric arrived, looked at my machine and told me he was unable to repair that I needed to replace my washer. The drum and basket had detached and repair was not worth it.

Pamela S,

Melbourne, FL
Forgot
April 16, 2026
Overall rating

The service team were very nice, knowledgeable and professional. Very punctual with updates and arrival.

Mary B,

Hattiesburg, MS
Shocks repair
April 16, 2026
Overall rating

Wyatt provided Excellent Service with a quick repair and was knowledgeable!

Stephen S,

Paloma, IL
Colton P
April 16, 2026
Overall rating

Great service! Arrived on time, assessed the problem and offered solution.

Loretta S,

Canadian, OK
Excellent Service
April 16, 2026
Overall rating

Immediately diagnosed problem and offered an estimate for repair. Friendly, professional, highly recommended.

Richard M,

Las Cruces, NM
Washer Repair
April 16, 2026
Overall rating

Andrew is an excellent employee. HOWEVER, the correct parts were NOT sent so he could NOT complete the repair, he said he could not order the other parts because our warranty had not "taken effect" yet. Not acceptable since the correct parts were not delivered in the first place. He was able to order them with his manager's permission but now we have to wait another week to have our repair completed. Very distressed this happened but hope the repair will indeed be completed properly. Be sure the correct parts are always shipped appropriately to spare your customers and your staff!

Mark C,

Boerne, TX
Service provided by Mehrdad
April 16, 2026
Overall rating

He was very personable and informative. Fixed the washing machine very quickly.

Betty S,

Tulalip, WA
Professional and friendly
April 16, 2026
Overall rating

Augustine was very professional and experienced in repairing my washing machine. He and his trainee were careful and didn't do a rush job. Both were friendly and helpful. Thank you

Samuel S,

Lubbock, TX
Karl is great
April 16, 2026
Overall rating

Karl is great. I wish there was some customer support that wasn't AI

Lauren S,

Daniel Island, SC