Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.3K


Average Rating

4.7/5

Kenmore Washer Repair
May 09, 2025
Overall rating

Christopher's knowledge and expertise was great. He was able to diagnose the issue and have the washer repaired in 45 minutes. Very professional. Thank you!

Michelle K,

Oak Grove, MO
LG appliance repair.
May 09, 2025
Overall rating

Antonio is a professional who is always on time. His experience with all the mechanical aspects of appliances is exemplary. He is very cordial with the best smile and respects his customers.

Margie L,

San Antonio, TX
Very efficient and knowledgeable
May 09, 2025
Overall rating

He came in, realized the problem and knew exactly which parts to order. Sears is lucky to have him!

Erika R,

Prairie Grove, AR
Technician GREAT; Sears scheduling TERRIBLE!
May 09, 2025
Overall rating

Service tech Alex S was great! Explained the service and attempted to fix machine, but ran into problems ordering new parts with the warranty program itself.. My overall experience trying to get repairs done under the protection agreement has been HORRIBLE!!! Several appointments made and Sears cancelled or no technician showing up. It's been a nightmare more than once for both appliances I have. Alex S has been the only positive in trying to get a repair completed. I still have no washer….

Wendy D,

Ballston Spa, NY
Great service
May 09, 2025
Overall rating

Took care of my washer like it was his own

LDP,

Albert Lea, MN
Juan 5 star rating
May 09, 2025
Overall rating

Juan was remarkable. He was on time and did an outstanding job.

Autumn S,

Birmingham, AL
Sears Service tech, John.
May 09, 2025
Overall rating

John was proficient, clean appearances, polite and thurough. I was pleased with his ability to handle my request. Thank you!

Nancy S,

Jupiter, FL
Washing Machine Repair
May 09, 2025
Overall rating

Ryan was fantastic, I would use Sears Home Services again. Thank you Ryan

Carol E,

Anderson, IN
Excellent
May 09, 2025
Overall rating

On time. Courteous. Unfortunately my washer was beyond repair, but Joe explained everything and was very helpful.

Michele C,

Colts Neck, NJ
Washer
May 09, 2025
Overall rating

Gary was great. Very professional and came to a resolution quickly. Wouldn't hesitate to use ya'll again.

Duane F,

Virginia Beach, VA