Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

Terrible Service by Sears, not specifically the Tech
May 29, 2025
Overall rating

Rescheduled 6 times during month long wait. Cost me more in lost wages than a new washer would have cost. Total waste of my time and they're very inconsiderate of this fact. Will refuse to use Sears again.

Lisa T,

Amarillo, TX
Malfunction diagnosis
May 29, 2025
Overall rating

The service provider arrived on time, was pleasant and polite. He diagnosed the problem and gave several options and advice.

Rodney J,

Wichita, KS
washer service call
May 28, 2025
Overall rating

on time,did the repair in under 1 hour. pleasure to work with him. we will recommend Sears to other neighbors.

Richard O,

Deforest, WI
Washing machine repair
May 28, 2025
Overall rating

Was efficient knowledgeable and friendly, in and out no fuss no muss, ⭐⭐⭐⭐⭐

Mitchell B,

Orange, CA
Great
May 28, 2025
Overall rating

He was friendly, knowledgeable and efficient. No complaints, great service.

Melissa E,

Goodyear, AZ
Great Job
May 28, 2025
Overall rating

Friendly, professional, listened to my concerns and observations. Installed a replacement part right away. Stayed a little extra to make sure the part worked when running a load of laundry. A very pleasant experience.

Joel S,

Canoga Park, CA
Joseph was great.
May 28, 2025
Overall rating

Joseph is great always helpful and professional. He always takes the time to explain what is needed.

Jacqueline C,

Whitefield, ME
Fixed washing machine
May 28, 2025
Overall rating

Thomas was excellent! Great service and explained everything that was wrong and how to fix it in great detail. Would recommend him to anyone. Thanks Thomas!

Kiersten P,

Staten Island, NY
Kenmore washer
May 28, 2025
Overall rating

The technician was knowledgeable and professional. I was pleased with his work but I declined the repair due to the elevated cost.

Orlando C,

Hyde Park, NY
Jerel was great
May 28, 2025
Overall rating

He is very knowledgeable and works quickly. Would ask for him again.

Wayne M,

New Lenox, IL