Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

Fixed my Kenmore washer
June 24, 2026
Overall rating

He stayed and trouble shot every possible problem and corrected it. Miguel was patient and very informative about my washer, and he is a valuable asset to the company.

Janet P,

Camp Verde, AZ
Tech was great, future not so.
June 24, 2026
Overall rating

Tech said my machine was good except for the noise when spinning. He said it actually has to be broken before it can be serviced. I don't want to go without a washer while it is being repaired.

Debra M,

South Bend, IN
Repair of GE washer
June 24, 2026
Overall rating

Joseph was friendly and worked efficiently. He did a great job.

Cynthia C,

Fernley, NV
Kenmore Washer Check-up
June 24, 2026
Overall rating

Murtaza did a very thorough check-up on our Kenmore washer. I didn't expect anything would be wrong. And his testing of the product showed that to be true. It is an old washer, and I'm glad that he confirmed that there are no problems. I look forward to seeing him again on July 3 when he and another tech will fix our dryer with the parts he ordered on his last visit.

Jack P,

Bluemont, VA
washing machine repair
June 24, 2026
Overall rating

very friendly, very helpful and knowledgeable, very professional..id use him again..

Lara C,

Leland, NC
Excellent service
June 24, 2026
Overall rating

He walked through all the checks & the machine was okay. He explained what had probably happened & why the machine quit. My unplugging it had cleared the problem. I wish that had been in the troubleshooting instructions.

Theresa W,

Evansville, IN
Dave hamm
June 24, 2026
Overall rating

Good technician, on time and cordial. Have a nice day thank you.

Lonnie H,

Dexter, OR
Excellent Service!
June 24, 2026
Overall rating

Mr. Rene Cortes was very polite, courteous, very knowledgeable, efficient, and went above and beyond the job of duty. He was very patient and took his time to explain what was wrong with my washer and I understood him. Mr Cortes is very knowledgeable and fixed my washer machine. I am very content and satisfied with his service. Excellent Service. Thank you very much Mr Cortes for being very thorough in explaining what was wrong and for fixing my washer. I am very happy customer. Thank you to this service from Sears and the AI system for sending me updates and texts. Wow I'm impressed!

Blanca V,

Laredo, TX
Excellent service
June 24, 2026
Overall rating

The service man arrived promptly and promptly diagnosed and corrected the problem.

John E,

Ponce, PR
Joshua rating
June 24, 2026
Overall rating

Washing machine impeller literally disintegrated. Joshua inspected, found it more economical to replace than repair. He is very thorough and knowledgeable. He listened well and made sure I understood the situation. He knows his job well. If I should need a service call again, I would hope it would be handled by Joshua.

Jan S,

Yuma, AZ