Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.3K


Average Rating

4.7/5

Samsung Washer
May 27, 2025
Overall rating

Excellent customer service. Came and diagnosed the problem. Machine working like new.

Julio S,

Yuma, AZ
Service tech
May 27, 2025
Overall rating

Very caring and helpful gentleman. Shows great care for his customer.Is a pleasure to have a serviceman like him. Wish there were more like him. Your company should be honored.

Sandra B,

Normal, IL
Very professional and efficient
May 27, 2025
Overall rating

Christopher is definitely 5 star! Great service! Explains everything clearly. Is very straight forward and awesome. I definitely appreciate his work and efforts. Thanks!

E. LEE,

Winslow, AZ
Washer repair
May 27, 2025
Overall rating

Javier was very professional and answered every question we had. Showed us every step of the way why and how things broke and what was needed to fix the issue.

Aaron V,

Imperial, CA
Sears Repair for my Kenmore Washer
May 27, 2025
Overall rating

José, arrived on time, very knowledgeable young man. He ran tests on the washer and knew right away what was wrong. He was also very friendly and courteous. Explained to me what was going to happen next. I was very satisfied with his work.

Jamie B,

Los Angeles, CA
Machine machine repait
May 27, 2025
Overall rating

The tech was very knowledgeable and diagnosed the problem very quickly. The part had to be ordered and he was back to replace it very quickly. Very professional and courteous.

Chip H,

Princeton, NC
Call ahead
May 27, 2025
Overall rating

The technician was kind enough to call ahead and verify information, it was determined that he was given the wrong appliance information and parts. They listed my appliance incorrectly.

Leesa R,

Happy, TX
Dave did a fine job, but...
May 27, 2025
Overall rating

Having to wade through FOUR DIFFERENT PEOPLE, PLUS a text afterward, EVERY ONE of these asking for the SAME information, is NOT an experience that I will put myself through again. Do the people on your end not communicate with each other???

Jill H,

Kent, WA
Maytag
May 27, 2025
Overall rating

Arrived on time and explained his analysis of the washer while troubleshooting the equipment.

Patrick S,

Kentwood, LA
I have my washer back!!!!
May 27, 2025
Overall rating

Renford is wonderful! He solved my problem quickly and slid the washer over to where it was supposed to be so I could finally put the shelf back over it and the dryer. I'm so appreciative of him!!

Jane T,

Oreland, PA