Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.3K


Average Rating

4.7/5

Most appreciated!
May 28, 2025
Overall rating

Robert worked me into his very busy schedule. Most appreciated!

Julie B,

Ukiah, CA
Install
May 28, 2025
Overall rating

Install was great. The date for Install was canceled two times on proposed Install days. The Install should occur on first day picked.

Ken T,

Sun Prairie, WI
Great Technician but Interactive AI is horrible!
May 28, 2025
Overall rating

Luis is not only a good technician, he's also a great guy and an asset to your organization. The AI interface your company uses to manage and dispatch your service technicians is deplorable. If AI is responsible for frustrating your customers, as it was to me, you will lose them. You should ALWAYS have a human being available for customers to talk to. If you want more details, call me, you've got my number

Mark W,

San Juan Capistrano, CA
Excellent washer service
May 27, 2025
Overall rating

Dennis and Sage (phonetic) were excellent! It took time to remove the outer drum and they did it with care and precision. They also installed the new one, reassembled the washer, and ran the test cycle it was hard work because it was heavy but they completed it quickly. It was wonderful service, thank you both greatly again.

Ashley D,

Sierra Vista, AZ
Helpful and No Pressure!
May 27, 2025
Overall rating

George was on time, understanding of our situation, and helped find the root of the problem quickly. He explained our options clearly, and there was no pressure to make a decision right away. I'd definitely recommend!

Toni,

LBI, NJ
Leroy Service Rating
May 27, 2025
Overall rating

Leroy provided an excellent service by checking the required maintenance service and provided tips for ensuring that our Washing Machine run as it should be run effectively. Leroy is knowledgeable on the washing machine and was able to answer the questions of my wife it's useful usage.

Oscar L,

Vallejo, CA
Steve
May 27, 2025
Overall rating

Even though our KenmoreWasher repair estimate far exceeded the cost of a new washer, Steve was very professional, knowledgeable and helped us focus on the best replacement.

Robert R,

Flower Mound, TX
Repaired Washer
May 27, 2025
Overall rating

Was so thankful Daryll was able to come out and repair our washer on the same day I called! He did a great job!

Candy S,

Trenton, MO
Great
May 27, 2025
Overall rating

Knowledgeable, friendly, clear straight to the point and answered all my questions.

Jennifer L,

Jersey City, NJ
Washer repair
May 27, 2025
Overall rating

Travis was extremely helpful and I recommend him to anyone to complete an estimate and/or repairs. He was fast and knowledgeable. No beating around the bush either.

Kupono M,

Hilo, HI