Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.3K


Average Rating

4.7/5

Washer machine is working again thanks to John
May 28, 2025
Overall rating

He knew what he needed to ordered and what to do. Very easy to talks with and tease my hubby. Would recommend him to anyone who need that kind of work done.

Donalddebra B,

Pana, IL
Eileen m
May 28, 2025
Overall rating

Hector was on time, polite and explained everything he was doing. A very positive experience

Eileen M,

Williston Park, NY
Excellent
May 28, 2025
Overall rating

Jarel was very courteous, friendly & informative. He answered any questions that I had.

Carol P,

Joliet, IL
Samsung Washer Home Repair
May 28, 2025
Overall rating

Lorenzo was great. He was patient and told me what went wrong with the machine. The UE error code never showed up while Lorenzo and I waited for the washer to finish its 26 mins Quick Wash cycle. The UE code indicates imbalance drum. As always, when the repair man or car mechanic showed up, the error light did not come on. I showed him the photo I took with the UE code. He explained it had to do with the worn bearings of the drum. He told me to listen to the spin cycle and its abnormal noise, the drum is out of alignment. He estimated approximately the cost for repair.

Wanyee F,

San Francisco, CA
Great service but get the technicians name correct.
May 28, 2025
Overall rating

The repair technician did a great job but at least get his name correct it certainly is not as stated. Also I have been receiving at least 2 e mails a day with your promotions and offer of additional services, including the day prior and day of the service which was quite unnecessary nor wanted. Also when responding to your e mail promotions including this one I get a pop up warning that your web site is not secure.

Peter O,

Florence, OR
Washer
May 28, 2025
Overall rating

He was professional and did his job with expertise. The washing machine is now working again.

Karen D,

Davison, MI
Washer Repair
May 28, 2025
Overall rating

James was a proficient and friendly service team member - explained the issue and gave me options

Richard H,

Lititz, PA
Problem solved
May 28, 2025
Overall rating

Super nice and very helpful in answering my questions. Happy with the result.

Mark R,

Ashburn, VA
Excellent work
May 28, 2025
Overall rating

Avarie was courteous, did a great job, and was super professional. Would definitely recommend him to family/friends.

Sean,

Huntington Station, NY
Washer repair
May 28, 2025
Overall rating

Tyrone was quick and to the point. Very professional and courteous.

Mark H,

Arnold, MD