Washer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.2K
Average Rating
4.7/5
Washer repair
Ali was great. Service AI scheduling, however, sucks. Need a better system. I lost 2 days of work with " no show" technicians and then another full day waiting from "8-5". Ali came at 3:30. Richard Warren Sears would be horrified at this poor customer service.
Lea H,
Baltimore, MDDavid M
Very pleasant and informative. Explained things thoroughly. Would recommend him if possible.
Sylvia O,
Corona, CAVery responsive and professional!!
Stephen came by twice within a week. He let us know exactly when he was arriving and worked efficiently. Very good experience.
Tom S,
West Hartford, CTRoger
Very calm and polite and I'm glad it's fixed! Hope we are good for 25 years!
Laurie P,
Groton, SDCustomer satisfaction
Jonathan was very focused on my problems and I think he does a fine job job.
Donald B,
Lake Park, GAMaster repairman!
Wonderful service. So professional! Respectful and knowledgeable. Kept me informed of the issue
Sharla B,
Santa Monica, CAL G washer technician
Tadderick quickly diagnosed my problem and recommended next steps to resolve.
Carl W,
Friendswood, TXAwesome
He was very polite and helpful. Got the problem solved in just a sort time
Joan B,
Mc Kenzie, TNService done by Sears technician Andrew
Was very helpful and understanding. Showed me what to do in case problem should occur again.
Jose Z,
San Antonio, TXDanny was great, I still have a problem though
Danny was very friendly and was able to identify the problem. But now that there is a load in the washer it's doing it again. The back metal plate that covers the back of the washer is bent and it's scrapping against the drum. He tried straightening it out. And when he left it was fine but now that I have a real load in the washer it's making the noise again. I'd like someone to bring a replacement plate or come back out to try and fix it again please. I already paid for this to be fixed.
Rebecca W,
Lynchburg, OH