Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.2K


Average Rating

4.7/5

Washer repair
April 21, 2026
Overall rating

Ali was great. Service AI scheduling, however, sucks. Need a better system. I lost 2 days of work with " no show" technicians and then another full day waiting from "8-5". Ali came at 3:30. Richard Warren Sears would be horrified at this poor customer service.

Lea H,

Baltimore, MD
David M
April 21, 2026
Overall rating

Very pleasant and informative. Explained things thoroughly. Would recommend him if possible.

Sylvia O,

Corona, CA
Very responsive and professional!!
April 21, 2026
Overall rating

Stephen came by twice within a week. He let us know exactly when he was arriving and worked efficiently. Very good experience.

Tom S,

West Hartford, CT
Roger
April 21, 2026
Overall rating

Very calm and polite and I'm glad it's fixed! Hope we are good for 25 years!

Laurie P,

Groton, SD
Customer satisfaction
April 21, 2026
Overall rating

Jonathan was very focused on my problems and I think he does a fine job job.

Donald B,

Lake Park, GA
Master repairman!
April 21, 2026
Overall rating

Wonderful service. So professional! Respectful and knowledgeable. Kept me informed of the issue

Sharla B,

Santa Monica, CA
L G washer technician
April 21, 2026
Overall rating

Tadderick quickly diagnosed my problem and recommended next steps to resolve.

Carl W,

Friendswood, TX
Awesome
April 21, 2026
Overall rating

He was very polite and helpful. Got the problem solved in just a sort time

Joan B,

Mc Kenzie, TN
Service done by Sears technician Andrew
April 21, 2026
Overall rating

Was very helpful and understanding. Showed me what to do in case problem should occur again.

Jose Z,

San Antonio, TX
Danny was great, I still have a problem though
April 21, 2026
Overall rating

Danny was very friendly and was able to identify the problem. But now that there is a load in the washer it's doing it again. The back metal plate that covers the back of the washer is bent and it's scrapping against the drum. He tried straightening it out. And when he left it was fine but now that I have a real load in the washer it's making the noise again. I'd like someone to bring a replacement plate or come back out to try and fix it again please. I already paid for this to be fixed.

Rebecca W,

Lynchburg, OH