Washer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.3K
Average Rating
4.7/5
Washmachine
Excellent good service and prompt experience and very friendly and courteous
Craig D,
Correll, MNVictor Saves The Day
I had Sears come out 4 times to fix my washer not draining. Ricardo came out the first 3 times, did the bare minimum, and was out the door in 10 minutes. Either a part was ordered, or he couldn't do it without help, or it was fixed (but it wasn't). The 4th time, lead tech Victor came. He took the entire washer apart, cleaned everything out, and found that no parts were broken, the filter simply had to be cleaned. Still, he spent 2 hours going through everything to make sure all was in order and I never had to see Ricardo's face again. Sears, reward employees like Victor. Customers, when Ricardo gets automatically assigned to your appointment, do yourself a favor. Reschedule it (you'll be waiting for something anyways) and request Victor. The job will get done. Now to catch up on 2 months of laundry.
Alex L,
Howey In The Hills, FLService
Very kind, professional, and knowledgeable. Didn't take long at all to figure out what to do.
Brad R,
Enid, OKWashing machine tech
This repairman was vert prompt, polite, and, Knowledgeable. He had me up and working a day early!
Alice W,
Detroit, TXExcellent
Ujwal was great! Punctual, polite and knew what he was doing. He has good communication skills and explained everything so that I knew what was wrong and what was needed to fix it. He reflects well for Sears.
Eugniea J,
Baltimore, MDWashing machine problem fixed
Everything went well there were no problems he he fixed the leak in the washing machine worked efficiently. He was very knowledgeable and told me everything I needed to know and answered my questions.
Leonard P,
Saratoga Springs, UTWasher issue
Very friendly. Explained everything i needed to know. Knew his stuff
EH,
Enid, OKGood
When he showed up it was great But I waited all day Saturday to find out the reschedule with out telling me
Tammy M,
Wallisville, TXappliance repair profession.
Wonderful. Pleasant, very confident, Friendly, Knows his profession, clean up his area where he was working at.
Florida G,
Pembroke Pines, FLWasher repair
My repair man Leroy, Was it's very prompt and respectful of my home. I found him very knowledgeable. I was able to complete the job with no issues. I would highly recommend him. Joanne
Joanne L,
Bensalem, PA