Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.3K


Average Rating

4.7/5

Very competent technician.
June 06, 2025
Overall rating

He came and introduced himself. He listened to my concerns and went to work checking out my washing machine. When he was done, he explained the code I was getting and how to deal with it. He gave me some good hints and asked if I had more concerns. He was good.

Celeste P,

Gold Canyon, AZ
5
June 06, 2025
Overall rating

Excellent service. He came right in and repaired my washer. He was very knowledgeable about what he was doing.

Annie J,

Chicago, IL
Everything!!
June 06, 2025
Overall rating

Considering the original email said he would be here today was updated to Tuesday. I was surprised to see him. With being said, Jim was professional and very knowledgeable about what he was working on. He was also very personable which I like. Since we have had issues in the past with techs from Sears, Jim was a pleasure meeting.

Lisa W,

Prince Frederick, MD
Byron is very good
June 06, 2025
Overall rating

Very nolagable and helpful.he was on time and nice

Sandra T,

Plano, TX
Great repairman, Service scheduling sucked
June 06, 2025
Overall rating

The experience with the company was terrible because you had me stay home 2 days rescheduling twice due to unforseen circumstances on your part which was an extream inconvenience for me and no one to call because it was AI generated, and I will not recommend Sears to anyone for appliance Servicing and it's a shame that your technician has to hear the customer's complaints

Derek R,

Fort Mohave, AZ
Great Service
June 06, 2025
Overall rating

Great to have same day service and a professional technician who quickly identified the issue.

Michele E,

Plymouth, MA
Washer service call
June 06, 2025
Overall rating

Quite pleased with the overall informative professional manner Christopher possessed.

Diana U,

Mount Vernon, IL
5 star
June 06, 2025
Overall rating

Super service love the notification texts and updates. Tech was super, knowledgeable and give him an A+ on all fronts Nice job!

Linda L,

Stanhope, NJ
Nice guy
June 06, 2025
Overall rating

Best employee you have. I'm naming my children after him.

Steven M,

North Liberty, IA
Fix washer
June 06, 2025
Overall rating

Got it fixed on record time. Works great. Very nice & polite service tech.

Delbert M,

Doniphan, MO