Washer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.7/5
Good humans, poor AI
The technicians we worked with were great! Unfortunately, the automated system was not. For a reason unknown to me, the automated system kept changing our appointment date because (it said) " the parts would not arrive in time" while I had also received emails saying the parts had shipped and would arrive the day before the originally scheduled appointment, which they did. I was also very frustrating that there was no way to speak with a human being when calling or using the chat function (which was useless as it kept saying I had no appointment scheduled even though I navigated to the chat through the confirmation email I had).
Sadie D,
Salem, ORWashing machine repair
Cornelius was very professional and knowledgeable, he knew what needed to be done.
Mark M,
Honolulu, HIAppliance service tech
He was very profession and did good work. He had good communication skills as well
Susan W,
Nipomo, CAExcellent
Repair was completed on-site technician was knowledgeable, was friendly and fast.
Dannell P,
Fullerton, CAGreat tech, fast and efficient
Thank you for being awesome! Very much appreciated ! You did a great job!
Rebecca N,
Bullhead City, AZProfessional service
Professional services. I will use again. Thanks Steve, job well done
Lawrence H,
Euless, TX?
Joshua was great, kind, knowledgeable and helpful with information and advice.
Linda L,
Lansing, MIFast Service
He was very professional and knowledgeable. The turn around to get the parts in and fixed was the best.
Brett D,
Ocala, FLGreat service
Gregory from Sears Home Services was fantastic! He arrived promptly, was extremely professional, and quickly diagnosed the issue with my washer. What really stood out was his clear explanation of the problem and his respectful, friendly demeanor throughout the visit. It's rare to encounter service professionals who are both knowledgeable and genuinely courteous—Gregory is one of them. I really appreciated his help and would gladly welcome him back for future appliance needs.
Tausif B,
Chesterfield, MOWhirlpool washer
The technician arrived early, which was great He was quick and honest
Paula C,
Grayslake, IL