Washer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.3K
Average Rating
4.7/5
Great Technician!
Derrick was a professional. He explained all aspects of the repairs. He tested washer and clean the work area before leaving. Great job!
Julia A,
Suffolk, VAWonderful human service, attention, and help!
Nicholas faithfully kept in touch with us throughout the odyssey of ordering and (finally!) receiving the parts necessary to repair our washer. Unfortunately the Sears AI chat/text system sent us contradictory updates that our parts "would not arrive in time," even after the parts had, in fact, arrived! We were unable to correct that erroneous "parts will not arrive" message but Nicholas contacted us to confirm that he had learned the true status and was on his way to repair or washer at last. We are very grateful for his and other "live human" efforts.
Ann W,
Asheville, NCThank you
Fine gentleman! I was comfortable with, he's kind, he was honest and fair with the price. So grateful. Thank you
Dorothy B,
Granite City, ILService request
Christopher did a great job. He solved our problem in less than 10 minutes. The only frustration was that he sat outside our home for about 30 minutes on Tuesday because the AI system was down and he could not contact us. That wasted his time and ours. We rescheduled for Thursday, and we were back in business. Not having a phone number for the technician is a problem until the AI system is more effective.
Sue D,
Amarillo, TXGreat technician
Nico was courteous and efficient. He found the simple problem with our washer and was able to fix it without trying to upcharge needlessly! Thank you!
Lora B,
Brevard, NCWashing machine repair person
David was excellent & professional. I was happy he was able to identify the problem with my machine, had the part needed & was able yo install quickly
Theresa B,
Parlin, NJ.
Scott was wonderful friendly and knew his job right off.. efficient and prompt
Celia M,
Lubbock, TXAppliance (washer) repair
Patrick was very professional and reliable. Quick with the service. If we ever need our washer fixed in the future, Patrick would be the person I would want to come out.
Amber H,
Nederland, TXGreat service
He was great at communicating what was needed and when he would be here.
Tammie M,
Higginsville, MOWashing machine repair
Nice repair man. Knew his job and what was wrong and he was very efficient.
Susan G,
West Palm Bch, FL