Washer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.3K
Average Rating
4.7/5
Nailed It!
Professional, knowledgeable, honest.. I had a $25.00 coupon, he entered the code , but it gave a response it was expired. But the website had an expiration of 6/30/2025. Wasn't his fault. I tried calling but your AI phone wouldn't connect me. That is why I chose you. Disappointed 😞
Paul D,
Chatham, MAWasher
Hector was terrific. He made the repairs quickly and effectively.
James E,
Levittown, NYWasher repair
Kyle was very knowledgeable and friendly. He explained what was wrong with my washer in a language I could understand.
Monica S,
Homosassa, FLJim was excellent.
Jim was on time, empathetic to our urgent situation. Was clear about what the problem and solutions available.
Charles H,
Lees Summit, MOHappy mother in law
She was without a washer for almost a month so she's grateful for this service.
Patterson A,
Garfield, ARThankful
Jacob was professional and very knowledgeable about my Whirlpool washer. 😊
Erica B,
Prattville, ALYeah
My washer is back to normal and working like new again. James is very efficient and comfortable to have in your home.
Tammy B,
Petrolia, PARate services
Daddy was excellent! He is very knowledgeable and pleasant. Thank you!
Elaine D,
Interlaken, NYGreat Technician!
Derrick was a professional. He explained all aspects of the repairs. He tested washer and clean the work area before leaving. Great job!
Julia A,
Suffolk, VAWonderful human service, attention, and help!
Nicholas faithfully kept in touch with us throughout the odyssey of ordering and (finally!) receiving the parts necessary to repair our washer. Unfortunately the Sears AI chat/text system sent us contradictory updates that our parts "would not arrive in time," even after the parts had, in fact, arrived! We were unable to correct that erroneous "parts will not arrive" message but Nicholas contacted us to confirm that he had learned the true status and was on his way to repair or washer at last. We are very grateful for his and other "live human" efforts.
Ann W,
Asheville, NC