Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

Repair washer
July 03, 2025
Overall rating

Thank you very much, Mr Alonso was great he explained everything about the washer, replaced part, he knew what he was doing. Thank you so much again I'm a happy customer.

Margaret A,

El Paso, TX
Service for Washer Repair
July 03, 2025
Overall rating

He was polite, knowledgeable, fixed the problem and the cost was reasonable.

Phillip T,

Santa Clarita, CA
Excellent service--clear communication
July 03, 2025
Overall rating

Ronnie came promptly, and delivered the sad news about our 23- year-old washing machine (cost as much as a new washer to repair) in a non-jusgemental way that allowed us to make our own decisions, which I appreciated very much. Happy with the service, although not with the demise of our Old Faithful Whirlpool.

Gail B,

South Bend, IN
Great service
July 03, 2025
Overall rating

On time! Excellence service. We always call Sears for service because they are the best!

Kelly M,

Chandler, AZ
Home visit on July 3 2025
July 03, 2025
Overall rating

The tech was very professional but unfortunately it's not worth fixing :( it will cost more to repair and cheaper to buy new one.

Diane H,

Rio Communities, NM
Wash machine estimate
July 03, 2025
Overall rating

Sean was awesome and explained everything to me , and was very professional and friendly

Debra S,

West Allis, WI
Eli
July 03, 2025
Overall rating

Tell Eli, You are a true professional which is rare. We appreciate your promptness, efficiency and technical skills. Teaching us along the way. I feel like I could fix a washer now. Thanks again 🤗 yes

Stephanie O,

Fairburn, GA
Washer & Dryer Service
July 03, 2025
Overall rating

Very pleased w/ Steve. He kept me informed of expected arrival time & completed service for both in a very timely manner w/ detailed explanation of his findings. While the news on the washer wasn't good, I wasn't surprised as they're both just short of 20 years old.

Patrick H,

Exton, PA
Washer Service
July 03, 2025
Overall rating

Though he was not able to fix it, the technician was very helpful and walked my wife through the issues with the washer. Even though it is relatively new, the estimate to repair was greater than the replacement cost. So instead of wasting our money, he suggested a new washer.

Christopher N,

Charleston, SC
Good Repair Man, BAD phone serv ice!!!!!!!!!!!!!!!!!!!!!!!!!
July 03, 2025
Overall rating

Perfect experience with Walton. Another subject: We need to speak to a human being on the telephone, not a robot!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! The AI robot did not get the message to Walton regarding another problem found on washing machine! There are things to talk about to a human being!

Albert S,

Temple Hills, MD