Washer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.2K
Average Rating
4.7/5
Excellent Service
Technician did a wonderful job. Exceptional service, very thorough job.
Tamiko L,
Holt, MIExcellent
Jonathan did a super job. He struggled with the machine but hung in there until the job was done. It appears that the machine is fixed.
Yvette Y,
Boone, NCRepaired washing machine
Hector was very friendly and knowledgeable! He did a terrific job!
Dennis R,
Kings Park, NYWonderful person
Jay came in and was very friendly. He went right to work and fixed the washer. He was polite and did an outstanding job. Kudos to him!
Carol B,
Rockledge, FLReview for service work provided by Tom
Tom's service work was excellent-5 stars! He diagnosed the problem with our dryer, ordered the necessary parts, came back in a couple of days and installed them. Problem solved! Thank you, Tom!
Herbert G,
Vergennes, VTMaytag repair
Quick response, easy replacement of the broken part. Good job!
William J,
Virginia Beach, VAWasher Reair
"Martin," the courteous and experienced Sears tech, was out promptly on the scheduled date of service 4/22, accurately diagnosed the problem but did not have required the repair parts with him and had to have them ordered. Parts arrived 4/24; Martin was back out here promptly 4/25 to quickly install the new parts. I was impressed with both his knowledge of the appliance and his efficiency in effecting repairs, as well as his overall "bedside manner."
Donald S,
Rogersville, MOwashing machine repair
Johnny is wonderful! He explained everything so we could understand what was going on with our Maytag washing machine. We knew exactly what it would cost, and there were no surprises. Johnny told us he has been working for Sears for over 44 years! They are lucky to have him! If we need further repairs on any of our appliances, we will request Johnny!
Linda S,
Westfield, NCVery nice
He was helpful and very understanding about my washer, so sorry he had to come back, it was so nice of him
Dianne M,
Savannah, GAAppliance technician
Technician very thoughtful in listening to problem encountered in whirlpool washer that is less than two years old. Did troubleshooting and ordered correct part that came in mail one day before day of appointment. Technician was helpful in making suggestions about a plumbing situation and made a positive experience out of a less than positive situation on this fairly new appliance purchase.
Joann H,
Hilo, HI