Washer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.2K
Average Rating
4.7/5
6/23/25
Very experienced and fast and was on time. People friendly
Sharon A,
Silver Spring, MDGreat job
Very helpful and professional. On time and very knowledgeable technician
Paul W,
Vero Beach, FLQuick Service!
Dwayne was great to work with and corrected our issue right away.
George T,
Rome, GAJim was excellent 5
Exceptional job and exceptional person very happy and would certainly request Jim again for any other repairs on my kenmore appliances ! Thanks for sending the very best to repair my washer !
Anthony B,
Rochester, NYGlenn
Fast, efficient, explained issue. Could not have been more helpful.
Dana T,
Emmaus, PAWasher repair
Excellent, timely repair. Explained the prob, the solution and use of the washer!
Karen W,
Glendora, NJService rating
Perfect! 10 out of 10. After. 5 visits altogether, my machine is finally fixed.
Jill W,
Wichita, KSWhat does this mean -- "Review title?"
Charles arrived at the expected time.. He did his work installing the new part in our clothes washer in 15 minutes (!!) and explained to us what he had found. We are delighted to have our clothes washer working again and have caught up with all the clothes washing that had built up quickly. Charles did a wonderful job for us!
William A,
Staunton, VArepair
He was kind and professional; we appreciated his work! Thank you
Jeffrey P,
Seattle, WAGood humans, poor AI
The technicians we worked with were great! Unfortunately, the automated system was not. For a reason unknown to me, the automated system kept changing our appointment date because (it said) " the parts would not arrive in time" while I had also received emails saying the parts had shipped and would arrive the day before the originally scheduled appointment, which they did. I was also very frustrating that there was no way to speak with a human being when calling or using the chat function (which was useless as it kept saying I had no appointment scheduled even though I navigated to the chat through the confirmation email I had).
Sadie D,
Salem, OR