Washer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.1K
Average Rating
4.7/5
Great service
Gregory from Sears Home Services was fantastic! He arrived promptly, was extremely professional, and quickly diagnosed the issue with my washer. What really stood out was his clear explanation of the problem and his respectful, friendly demeanor throughout the visit. It's rare to encounter service professionals who are both knowledgeable and genuinely courteous—Gregory is one of them. I really appreciated his help and would gladly welcome him back for future appliance needs.
Tausif B,
Chesterfield, MOWhirlpool washer
The technician arrived early, which was great He was quick and honest
Paula C,
Grayslake, ILWasher repair
This was the third time Richard has had to come out for this problem. He has always been very thorough and professional. It was determined that the problem could not be solved . He explained that the company would be contacting me and letting me know what options were available.. He was patient in explaining everything. Great service. Thank you
Dana L,
Sonora, CAReview
Jaydip arrived earlier than expected which was nice. He was able to give us the diagnosis of the issue. We were able to make in which direction we wanted to go
Jennifer C,
Richmond, TXGreat quality service
Dale was thorough, professional, and quickly completed the service on our Maytag dryer.
Christopher B,
Sandy, OREfficient and thorough
Bradley did a great job! Very knowledgeable and worked quickly. Trusted repair person.
Julie M,
Evansville, INNlce fast very neat
Thank you for very nice & neat employee Finish fast left no mess
Clifton H,
San Angelo, TXWasher repair
Anthony did an excellent job. Very professional. He cleaned up after he was done.
George I,
Boerne, TXEfficient
Timely arrival before 5 o'clock, examine the machine in a little time found the problem right away. Give me a quote on how much it would be but I told him we were just gonna have to do diagnostic today cause I had to wait till I get my paycheck next July 3 Very kind understanding.
Mary T,
Gladstone, MODimitrii K was great!.
Dimitrii is a great technician. He knows his stuff and gave me helpful hints to keep my machine working well However Sears service in general sucks! I have been waiting for this service call since February and finally got the repair today, 6/20. I kept getting appmts and they were cancelled without notice. This insurance Sears Home Service is horrible. I used to have "Sears Master Protectection Agreement" it was a much better protection plan which you don't offer any longer, unfortunately! Like I said. I was waiting for this repair since February! Unacceptable! But I was still charge a monthly charge! I hope not to need your services again! Don't understand why I pay monthly plus have to pay a deductible at each visit!! I'm hoping not to get charged that did since sauce February I lost a day's salary each time I waited for a mechanic since February!
Seymour G,
Brooklyn, NY