Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.1K


Average Rating

4.7/5

What does this mean -- "Review title?"
June 22, 2025
Overall rating

Charles arrived at the expected time.. He did his work installing the new part in our clothes washer in 15 minutes (!!) and explained to us what he had found. We are delighted to have our clothes washer working again and have caught up with all the clothes washing that had built up quickly. Charles did a wonderful job for us!

William A,

Staunton, VA
repair
June 22, 2025
Overall rating

He was kind and professional; we appreciated his work! Thank you

Jeffrey P,

Seattle, WA
Good humans, poor AI
June 22, 2025
Overall rating

The technicians we worked with were great! Unfortunately, the automated system was not. For a reason unknown to me, the automated system kept changing our appointment date because (it said) " the parts would not arrive in time" while I had also received emails saying the parts had shipped and would arrive the day before the originally scheduled appointment, which they did. I was also very frustrating that there was no way to speak with a human being when calling or using the chat function (which was useless as it kept saying I had no appointment scheduled even though I navigated to the chat through the confirmation email I had).

Sadie D,

Salem, OR
Washing machine repair
June 21, 2025
Overall rating

Cornelius was very professional and knowledgeable, he knew what needed to be done.

Mark M,

Honolulu, HI
Appliance service tech
June 21, 2025
Overall rating

He was very profession and did good work. He had good communication skills as well

Susan W,

Nipomo, CA
Excellent
June 21, 2025
Overall rating

Repair was completed on-site technician was knowledgeable, was friendly and fast.

Dannell P,

Fullerton, CA
Great tech, fast and efficient
June 21, 2025
Overall rating

Thank you for being awesome! Very much appreciated ! You did a great job!

Rebecca N,

Bullhead City, AZ
Professional service
June 21, 2025
Overall rating

Professional services. I will use again. Thanks Steve, job well done

Lawrence H,

Euless, TX
?
June 21, 2025
Overall rating

Joshua was great, kind, knowledgeable and helpful with information and advice.

Linda L,

Lansing, MI
Fast Service
June 21, 2025
Overall rating

He was very professional and knowledgeable. The turn around to get the parts in and fixed was the best.

Brett D,

Ocala, FL