Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.1K


Average Rating

4.7/5

Repair Technician was Great!
June 25, 2025
Overall rating

I recently had my washer repaired by Sears Home Services. The technician was prompt and experienced. The only problem I had with Sears Home Services was trying to contact them. I needed to speak with a human, but could never get passed the virtual assistant. I realize they are trying to be efficient, but an option for human interaction needs to be available to customers.

Donna H,

Bartlesville, OK
Washer repair
June 25, 2025
Overall rating

Excellent! Vonzell was here the first time. He's courteous, knowledgeable and friendly!

Mike C,

Saugus, MA
Fix washer
June 25, 2025
Overall rating

Excellent service. Up front, knowledgeable, pleasant technician. Solved the problem

Melody D,

Long Branch, NJ
Andrew- Tech
June 25, 2025
Overall rating

Excellent service Knowledgeable Friendly Answered all questions Would recommend to anyone

Diane C,

Harbeson, DE
Service by Hector
June 25, 2025
Overall rating

Hector was fair, kind and honest! Perfect experience with him.

Mark F,

New Smyrna Beach, FL
Washer Repair
June 25, 2025
Overall rating

Tandy, the technician, was professional and knowledgeable of the product. He repaired the washer within minutes by replacing a defective sensor.

Jerry V,

Murfreesboro, NC
Repair for a Laundry Center Washer
June 25, 2025
Overall rating

Excellent,knowledgeable and courteous. John is respectful and thoughtful about repair suggestion. I feel confident with him.

Theresa Z,

Sedona, AZ
Evaluation of Seear
June 25, 2025
Overall rating

Swear was excellent. Professional, courteous and knowledgeable. He was able to make an accurate assessment of the washing machine. So helpful.

Kimberly M,

Gainesville, VA
Sears tech
June 25, 2025
Overall rating

Francisco explained about the sears protect home warranty and the old sears master protection agreement which was never communicated to me. He is friendly and courteous .

Delia S,

Chicago, IL
5 stars
June 25, 2025
Overall rating

He was very thorough, knowledgeable, and helpful! He provided a resolution option.

Chelsea M,

Saco, ME