Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.1K


Average Rating

4.7/5

James was very thorough and knowledgeable
June 26, 2025
Overall rating

James worked methodically to isolate cause for the reported leak, but found no trouble. He explained the 30 day warranty and how service call billing for same issue would be waived if leaking again. My only complaint is not about the technician but the AI assistant being the only option to talk to A&E. It made many mistakes and when needed a human point of contact should be made available. Change that and I'll consider signing up for appliance maintenance.

Dave K,

Parish, FL
Excellent troubleshooting washing machine
June 26, 2025
Overall rating

Jonathan was professional, highly competent, excellent communicator and did job well and efficiently

Mary M,

San Antonio, TX
Washer repair
June 26, 2025
Overall rating

John and Joel were on time and very professional. Job well done. Thank you

Carol V,

Prescott Valley, AZ
Home owner
June 26, 2025
Overall rating

He fixed it! Finally someone that knew how to fix it after 6 visits!!

Marilyn L,

Bryan, TX
Great service technician
June 26, 2025
Overall rating

Brenden was great. Took his time to evaluate the situation. He figured out the issue quickly and friendly.

Jester C,

Port Crane, NY
Sears Home Show Washer Repair
June 26, 2025
Overall rating

Respectful. Competent. Communicative. Cleaned up afterward. A great experience with Phillip working on the repair.

Kermit C,

Pittsboro, NC
Washer repair
June 26, 2025
Overall rating

Very experienced and respectful as before!! I enjoyed his service!!

John S,

Laveen, AZ
Robert was excellent.
June 26, 2025
Overall rating

Robert arrived on time, quickly diagnosed the problem and promptly fixed it. The cost was not cheap but excellence rarely is. I rate Robert five stars.

Barry R,

Saint Paul, MN
Lew is great
June 26, 2025
Overall rating

He is always helpful and has fixed whatever problems we seem to have with our appliances.

Raynell M,

Union, OR
A big 5 stars on appliance repair!
June 26, 2025
Overall rating

Brent arrived promptly and begin to address my concerns on my appliance. Able to diagnose and fix problems. Thank you Sears for quality service techs!

Domino's H,

Indiana, OK