Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

10 out of 10 would recommend
July 16, 2025
Overall rating

First of all, James is an incredible human. He was kind and personable and knowledgeable. He not only fixed my washer, he explained to me what he was doing throughout the entire process. Teaching me how to better problem solve in the future. He is definitely an asset to his company, and I hope that his company sees the value in him.

Opal S,

Rainier, OR
Great Customer Service
July 16, 2025
Overall rating

Chris was great! He was very professional both on the phone and in person. He was very fast in being able to find the problem with my Samsung dryer and also to fix it!! Highly recommend him!! Thanks Chris!!

Jason H,

Weatherford, TX
Washer service
July 16, 2025
Overall rating

Very friendly. Turned out it was not needed and a wast of his time but he was very gracious

Teresa M,

O Fallon, MO
professional with experience
July 16, 2025
Overall rating

He was great. Helped me understand what was really going on with my washer so I could make the best decision.

Mae H,

Dallas, TX
Washing machine repair
July 16, 2025
Overall rating

David was very informative and pleasantly. Friendly, also polite, I would highly recommend David from the company Sears

Deborah P,

Bedford, VA
Quick and Honest Service
July 16, 2025
Overall rating

Matt did a great job of explaining the issue and my options.

Mike C,

Greenwood, IN
Lori El Sanadi for Veronica
July 16, 2025
Overall rating

Very knowledgeable and nice. Arrived within scheduled time frame and called prior to arrival.

Lori S,

Lauderdale By The Sea, FL
Fixed our speed Queen washing machine
July 16, 2025
Overall rating

Very polite, professional and efficient! We would definitely recommend and use again for repair services!

Gary F,

El Dorado, AR
Washing machine repair
July 16, 2025
Overall rating

Courteous and timely. Ordered the necessary parts and got me up and going again.

Leighann R,

Holly Hill, SC
Sears home service technician, Mike C.
July 16, 2025
Overall rating

Mike C. Was a skilled and knowledgeable technician. My disappointment in the service, was that it took 10 days for anyone to be scheduled to come to my house, and even after having completed all of the pre-appointment questions about the make and model, and a complete description of the problem with the washer, the technician did not have the parts and they had to be ordered and shipped, which added another week 5 days to my wait time.

Carol T,

Knoxville, TN