Washer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.1K
Average Rating
4.7/5
Service Evaluation
Willa came and saw our problem and was straightforward in her analysis of it. She told us what we needed to do and did not offer any type of bandaid situation just to make a profit for the company. We appreciate that type of honesty.
Michael P,
Albuquerque, NMService review
I rate Gary at the highest 5. He was cordial, knowledgeable, and so kind. He was patient in explaining everything. I'm 80 so I appreciated it.
Virgina S,
Kailua-kona, HIWashing Machine Repair
Ray was on time and fixed our washer. A pleasure to deal with.
Patricia L,
Cocoa, FLJ Johnson
Great customer service. Older wash machine found the part. Was so glad . They do not make them like they use to. Thank you!.
Jonetta J,
Westland, MITeehouseman
Tech was Professional and knowledgeable. We felt really good about him being in our home.
Alvin H,
Decatur, ALRepair order
Jim was very professional came in did the repair got everything back together and done in less than an hour.
Glenn J,
Kingsport, TNJules Exceeded our expectations
Me and wife appreciated his positive input about our washer
Ralph D,
Philadelphia, PAVery good service from Paul
The repairman that came out a week ago misdiagnosed the issue and ordered parts that were not needed and would not have fixed the problem. Paul took apart the washer and was quickly able to figure out the real issues. He showed me the parts that were broken so that I felt very comfortable with his guidance. It wouldn't have been cost effective to repair the machine so Paul was able to start the refund process for what I had paid from the misdiagnosis. Felt very confident and comfortable with his help.
Diane M,
Severn, MDwashing machine repair
I called Sears to get my washing machine problem diagnosed. I was pleased with prompt scheduling of an appointment. Trevor the technician arrived on time & was very professional and knowledgeable. He diagnosed the issue and explained everything clearly. I would highly recommend Sears to anyone.
Susan M,
Gaffney, SC5/5 rating
Oscar was informative and details to help understand the solution. 5/5 rating. Thank you!
Christina L,
Hawthorn Woods, IL