Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.1K


Average Rating

4.7/5

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July 09, 2025
Overall rating

Excellent knowledge and professionalism. Was able to repair in a timely fashion.

Rob M,

Gambier, OH
Great Service From Tech
July 09, 2025
Overall rating

Chuck did a great job once he got to my home. They missed their first appointment and cancelled last minute, and the company fulfilling the work order had no way to reach a human being.

Margie Q,

Wheaton, IL
This is why I call Sears
July 09, 2025
Overall rating

We've gad the pleasure of working with Neil Pryor twice over the past two years, both times for circuit board issues. Neil is knowledgeable and personable. The most recent experience required some extra attention when a properly labeled replacement part turned out to be improperly packaged from the factory. As a result, Neil was required to return twice in order repair, and we couldn't be happier for the quality of service he provided. Our washer is working now, for the first time in two weeks. I've never been so happy to do laundry. When our second board failed, after a couple of years, we didn't think twice about calling Sears. After this experience, we can say that, if it happens again, I know who to. Our thanks to Neil in making a problem into a enjoyable experience. Mike S.

Michael S,

Warren, OH
Honest and Informed
July 09, 2025
Overall rating

This morning George came to assess the issues we are having with our stackable washer/dryer. He was punctual, honest, and informative. We are very thankful for his work today.

Vanessa S,

Beach Haven, NJ
Knowledgeable and Proficient
July 08, 2025
Overall rating

Eric was friendly, professional, knowledgeable, and proficient. He was able to quickly replace the defective fill valve in my new washing machine

Michele R,

Felton, DE
He did good. He has a 5.
July 08, 2025
Overall rating

He promised that I would get a text from Sears.

Lucy B,

Norwalk, CA
Washing machine repair
July 08, 2025
Overall rating

Bob was efficient and personable. His service was excellent and it was a pleasure interacting with him. We would recommend him without reservation.

Peter M,

Lebanon, NH
Great Service
July 08, 2025
Overall rating

Our technician, Justin, has serviced our units (old units), a few times. Always kinds and helpful. Thank you Justin!

Hovette E,

Lakewood, CA
Good job!
July 08, 2025
Overall rating

Appreciated the quick service and honest assessment of the issue. He was very helpful! 😀

Jaye L,

Salem, OR
Washing machine repair.
July 08, 2025
Overall rating

He was so good! Very efficient and professional young man. Totally pleased with the service provided. He found the problem immmefiately and resolved it. He answered all of our questions and was very knowledgeable. We were very pleased with his service. I rank a 5 overall.

Chris P,

Fairview, OR