Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.1K


Average Rating

4.7/5

washing machine repair
April 25, 2026
Overall rating

Johnny is wonderful! He explained everything so we could understand what was going on with our Maytag washing machine. We knew exactly what it would cost, and there were no surprises. Johnny told us he has been working for Sears for over 44 years! They are lucky to have him! If we need further repairs on any of our appliances, we will request Johnny!

Linda S,

Westfield, NC
Very nice
April 25, 2026
Overall rating

He was helpful and very understanding about my washer, so sorry he had to come back, it was so nice of him

Dianne M,

Savannah, GA
Appliance technician
April 25, 2026
Overall rating

Technician very thoughtful in listening to problem encountered in whirlpool washer that is less than two years old. Did troubleshooting and ordered correct part that came in mail one day before day of appointment. Technician was helpful in making suggestions about a plumbing situation and made a positive experience out of a less than positive situation on this fairly new appliance purchase.

Joann H,

Hilo, HI
Knowledgable
April 24, 2026
Overall rating

The repair technician was Knowledgeable and professional and able to help

Susan B,

Pasadena, CA
Would request him again!
April 24, 2026
Overall rating

Great employee! Jonathon was very knowledgeable and efficient. He was friendly and professional. I would request him again and again.

Debbie S,

Corpus Christi, TX
Washing machine repair
April 24, 2026
Overall rating

Desmond did an excellent job repairing my machine. This man knows what he's doing. experience is a plus.

Donald B,

Little Ferry, NJ
Repairman, Ralph
April 24, 2026
Overall rating

RALP FID A VERY GOOD JOB AND EXPLAINED WHATVWAS DONE AND ANSWERED ANY QUESTION WE MIGHT HAVE HAD . WE APPRECIATE HIS WORKING TO GET OUR MACHINE RUNNING AS QUUICKLY AS POSSIBLE AND DOUBLE CHECKING HIS WORK

Willie R,

Pueblo, CO
Washer repair
April 24, 2026
Overall rating

Excellent experience, Robert is very knowledgeable and fast. Project completed in record time.

Mark J,

Trinity, TX
Andrew Rating
April 24, 2026
Overall rating

Five star. Andrew gives fantastic customer service. He goes above and beyond.

Sandra B,

Aiea, HI
4th service call
April 24, 2026
Overall rating

Dino checked everything and doesn't know what is wrong. It was believed to be a belt all previous times but I suspect it's been same ongoing problem and now what!

Barbara W,

Excelsior Spg, MO