Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

He did a great job
July 30, 2025
Overall rating

This young man was very cordial and he really cared about his job and the family that he was serving and I give him fives

Beverly I,

South Bend, IN
Very Professional
July 30, 2025
Overall rating

Ronald was very professional and knowledgeable about this matter. He explained to me about the issues with GE's timer knob and how to best use the new timer knob so I would no longer have another problem with the dryer.

Janine N,

Columbus, GA
Roger was great
July 30, 2025
Overall rating

The only thing I wish is that you could narrow down the time that you would be here. At first, I believe the time was 8:00 AM - 5:00PM, which is a pretty large window right there. And then it got extended twice after that. Luckily, Roger called and was able to come a little bit earlier than anticipated. But that was my only complaint. if people work, there is no reason to take the whole day off.

Judy L,

Denver, NC
5 star
July 30, 2025
Overall rating

Paul arrive on time he was friendly and knowledgeable and he gave me the repair estimate on the spot .

Deborah C,

Erie, PA
Fixed my washing machine. It needed a new tub.
July 30, 2025
Overall rating

Job completed. He was courteous and competent. He fixed the washing machine and tested it. I will be able to do laundry again. Thanks.

Sally R,

Rancho Cucamonga, CA
Sears Amazing service. Keep it up. 👍
July 30, 2025
Overall rating

Fast respond. Like the time tracker. Amazing. I love ot

Nahed I,

Ann Arbor, MI
Great tech
July 29, 2025
Overall rating

Very knowledgeable and Conscientious and polite - very satisfied with Omar.

Louie& A,

Harrison, NY
Kenmore Washer
July 29, 2025
Overall rating

Julio was very through and provided specific information on what needed repair and why. He is very careful when working in tight space and cleaned up when done. Although we declined repair we would not hesitate to have had him do the repair, but the cost exceeded what a new washer cost.

David L,

Santa Cruz, CA
Washer would not agitate
July 29, 2025
Overall rating

Don was very polite,the way a good service person should be, unlike the service person ( if you can call John that) we had on Fri 7/25/25. John was very very rude to my wife, grandson and me. Don had the problem fixed within 15 min. and showed me the problem. The other service man and i use that term loosely had put the new part in wrong. Don run a check on the machine to make sure it was working properly before he left. Very good service man,if you had more than 5 stars to rate the service I would give him a 10+

Greg W,

Liberty, IL
Washer repair
July 29, 2025
Overall rating

Really good service, kindly and informative technician. Good info on Extended warranty options

Chimp D,

Poway, CA