Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.2K


Average Rating

4.7/5

Great service
July 17, 2025
Overall rating

Gary and the fellow tech were courteous a professional. Talked to my Home warranty service when I called to get authorization. Very pleased.

Monika A,

Puryear, TN
Hawkins washer
July 17, 2025
Overall rating

He came in and throughly revised all possibilities and fixed the problem. Left the area how he found it.

Pat H,

Mcminnville, OR
Fixed Washer
July 17, 2025
Overall rating

Great customer service always friendly and courteous! And very knowledgeable

Bobby W,

El Dorado, AR
Washing repair
July 17, 2025
Overall rating

Wonderful. Thank you. Very professional. Very efficient. Wonderful repair man.

Charlene G,

Livingston, TX
GE Profile washer and dryer
July 17, 2025
Overall rating

My appliances have seen there better days evaluation showed broken parts

Daniel S,

Sedona, AZ
5 stars
July 17, 2025
Overall rating

Very professional. Would use him again. Very knowledgeable. On time and updates on his arrival time.

Fleming J,

Little Elm, TX
Washing machine repair of leak
July 17, 2025
Overall rating

Alex was impressive with his strong knowledge of the possible hot spot areas for leaks, patiently walking through each area with us. Leak was quickly identified, and repairs with part billed. Completed as promised on identified day. Would definitely use Alex again

Richard R,

Conyers, GA
Raymond B rocks!
July 17, 2025
Overall rating

While there have been significant frustrations with Sears Repair scheduling of multiple same-day cancellations & backordered parts resulting in it taking nearly 6 weeks to complete the repair, the absolute saving grace is the excellence of repairman Raymond B! Knowledgeable, professional, reliable, kind - Raymond does everything within his power to get the job done as effectively and efficiently as possible - and know that it's done right!!! Thank you, Raymond!! I wish you could clone yourself 10 x's to help reduce the scheduling delays - but until then, definitely worth the wait & peace of mind!!!

Cindy R,

Mc Donald, TN
Steve did a great job on diagnoses and install of new parts.
July 17, 2025
Overall rating

Steve did a great job diagnoses and installing the parts and fixing the issues. The 1st appoinment was frustrating and confusing and took awhile to get straightened out. When your company finally got this mix up on who was assigned to our repair since 2 men showed up. It took another week to get parts and to have them installed. The whole process was really to long to be without washer. From beginning to end result. I have only had this GE washer for 1 year and half. And not pleased with it and isuues that have occured. My other LG washer was 17 years old and still ran great.

Theresa B,

Providence Village, TX
Review of service
July 17, 2025
Overall rating

Victor was very polite and professional. He was prompt in his diagnosis and in explaining the process.

Mickeycyndi B,

Elk City, OK