Washer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.7/5

Excellent Service
August 01, 2025
Overall rating

Very nice and courteous; repaired machine, found additional problem. Called for parts, found them, went and picked it up in all the Dallas traffic, and still came back after 5:00 to complete the work. Excellent

Ann S,

Denton, TX
Jacob was amazing!
August 01, 2025
Overall rating

Jacob was thorough, quick, kind, and very informative. Thank you so much

Susan P,

Roxbury, CT
Artes N
August 01, 2025
Overall rating

He was very professional and finished the job quickly.. we are very thankful for the service

James M,

Lithia, FL
Service call
July 31, 2025
Overall rating

Very satisfied with the service. Would definitely use again if needed. Jerry was very polite and explained everything in detail.

Diana B,

Durant, OK
Great service
July 31, 2025
Overall rating

Service provided was amazing. Tech explained things very well and wasn't pushy for me to make a decision. He genuinely wanted to help me fix my washer. In the end the problem was resolved and I was happy with the outcome. 10/10

Anne C,

Mokena, IL
Washer repair
July 31, 2025
Overall rating

My technician was very friendly and professional. He knew what he was doing

Nanette F,

Havana, IL
Whirlpool washer repair
July 31, 2025
Overall rating

Technician was very professional, courteous, and polite. He answered and explained all questions

Jacquelin R,

Los Angeles, CA
Home owner
July 31, 2025
Overall rating

Fabulous. A great service agent. Never saw better. Very thorough. Repaired washing machine.

Michael M,

Plano, TX
Same Day Response
July 31, 2025
Overall rating

So thankful and relieved that Sears Home Services was able to send someone to our home the same day. John was professional, personable, and explained the diagnostics. He identified the problems and parts and cost needed to fix them. Thank you John.

Ann J,

Cumberland, OH
Washer Repair Leak
July 31, 2025
Overall rating

Robert did an excellent job today. He fixed our problem and we also decided to have him do a clean and maintain for a nominal additional charge. Very knowledgeable tech. Thank you

Tim R,

Seattle, WA