Washer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.2K
Average Rating
4.7/5
Review
Angel was very helpful and explained everything well and answered any questions we had.
Maricela G,
King City, CAReview
Very professional independable job. Thank you for Sears and technician.
Ricardo L,
Whittier, CAThank You!
Thank you Sean R. for being on-time and doing a great job!
Elizabeth S,
Chevy Chase, DCService rating for John!
Very kind and efficient. Very satisfyied with his work ethic. He wouldn't even accept lunch!
Joann M,
Rosedale, MDNico was great!!
Nico was on time and Very professional and knowledgeable on his visit.
Denise P,
Mills River, NCService
Great, very knowledgeable, very professional, explains everything, loves his job
Paul L,
North Potomac, MDGreat Service Tech - Dreadful A.I. Scheduling Support
Jonathan was great. I'd love to see him at my door every time. Your Artificial Intelligence scheduling support is completely Artificial with no Intelligence. I received a confirmation email that a tech would be arriving at 1:30 on the 16th. All afternoon Wed 7/16 - no tech. Called support at 4:30 and was only allowed to interact with the A.I., which informed me that my tech would be here, "tomorrow the 16th at 1:30." A scheduling computer that has no clue as to the current day/date/time is an issue.
Jim B,
Raleigh, NCWas very good!!
Matthew was on time. He quickly diagnosed the problem and explained the issue. Very Friendly and courteous.
Elizabeth E,
Greenwood, INGreat service
Derrick was very professional and knowledgeable. He did great work.
Chris D,
Newport News, VAXer was here for washing machine diagnostic
Xer was very knowledgeable about our model and make washing machine. We felt complete trust in him to diagnosis why it was leaking at the door. After several tests, it was determined there was no leak anymore and our 20 year old washer was running perfect! We welcome Xer back to our home anytime we need a technician. He is professional, experienced, clean, efficient and thorough. Thank you Xer!
Karen W,
Sacramento, CA